Senior Client Experience Advisor at Saturn

San Francisco, California, United States

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$90,000 – $130,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Security, RoboticsIndustries

Requirements

Candidates should have 7-10 years of experience in luxury sales, customer success, or hospitality, with a demonstrated ability to build relationships with ultra-high-net-worth individuals. A strong understanding of technology and the ability to explain technical concepts simply, along with excellent presentation and negotiation skills, are required. Exceptional communication, interpersonal skills, professionalism, a commitment to excellence, and composure under pressure are also essential.

Responsibilities

The Senior Client Experience Advisor will foster client relationships throughout the sales process, conduct on-site visits to potential clients' homes, and build long-term relationships. Responsibilities include staying informed about luxury market trends and competitor offerings, gathering and sharing client feedback for product and service improvements, and collaborating with product, engineering, and customer success teams to ensure seamless client experiences.

Skills

Client Relationship Management

Communication

Presentation

Negotiation

Technology

Sales

Customer Success

Saturn

Time-based social network and calendar app

About Saturn

Saturn Technologies Inc. has created a time-based social network specifically designed for students. Its main product is a calendar app that combines traditional scheduling with social networking features, allowing users to manage their assignments, homework, and tasks while connecting with friends. This app is tailored for high school and college students, making time management more interactive and engaging. Unlike other calendar apps, Saturn emphasizes collaboration and social interaction, which sets it apart in the educational technology market. The company operates on a freemium model, offering basic features for free while providing premium options for a fee. With recent funding of $44 million, Saturn aims to enhance its app, grow its user base, and explore new markets, all while making scheduling a more enjoyable experience for students.

New York City, New YorkHeadquarters

2018Year Founded

$51.6MTotal Funding

LATE_VCCompany Stage

Consumer Software, EducationIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Stock Options

Risks

Privacy concerns may lead to regulatory scrutiny and loss of user trust.

Rapid app version releases suggest potential underlying security vulnerabilities.

New competitors in EdTech could dilute Saturn's market share.

Differentiation

Saturn combines scheduling with social networking for a unique student experience.

The app supports complex high school schedules, enhancing its utility for students.

Saturn's freemium model attracts a large user base quickly.

Upsides

Recent $44M funding indicates strong investor confidence in Saturn's growth potential.

Increased demand for digital tools in education boosts Saturn's market relevance.

Expansion of 5G technology enhances Saturn's app performance and user experience.

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