Included Health

Senior Analyst I , Growth & Retention Insights

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health Insurance, Data & AnalyticsIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

As a Senior Analyst I, you will be key in quantifying and communicating the value of Included Health to our clients. You will play a crucial role within the Growth & Retention Insights team which is responsible for supporting revenue retention and growth of our enterprise and health plan business segments. This role specifically will support 2-4 large strategic clients with all of their analytics and reporting needs in partnership with our GTM organization.

Requirements

  • Expert proficiency in SQL: You write clean and efficient code and review team member’s code with high attention to detail and a critical eye.
  • Exposure to Python for data analysis or automation: Intermediate proficiency is desired.
  • Intermediate proficiency using a data visualization / BI tool: To publish interactive dashboards for internal partners and external clients.
  • Demonstrated ability to lead cross-functional projects: Strong project management skills are essential.
  • Strong attention to detail: Crucial for accurate data analysis and reporting.
  • Eagerness to learn new analytical approaches: A growth mindset is valued.
  • Excellent written and verbal communication skills: Ability to communicate effectively with clients and internal stakeholders.
  • Comfort with ambiguity: Ability to define an approach to a given question or problem.
  • Experience working with various types of raw data: Including medical/Rx claims data, eligibility data, product data, and survey data.
  • Experience creating thoughtful analyses: Leveraging complex data and presenting the results to clients and other key stakeholders.

Responsibilities

  • Engage as a collaborative partner to the Client Success team and other Go To Market functions to meet client reporting needs, demonstrating the value of our services.
  • Translate findings of complex analyses into actionable recommendations for clients; Support our Client Success team in delivering those results during live client meetings.
  • Partner with cross-functional teams to resolve key data blockers that may limit the ability to deliver on analytic requests.
  • Develop robust, efficient, and integrated data models, analyses, and dashboards.
  • Clearly and succinctly document and maintain said documentation of repeatable processes and analyses for the benefit of future reference and peer knowledge sharing.
  • Occasional travel to client sites for business review meetings and company offices for strategy and team building meetings.

Application Instructions

  • Not specified

Company Information

  • Not specified

Skills

SQL
Python
Data Visualization
BI Tools
Project Management
Data Analysis
Data Modeling
Medical Claims Data
Rx Claims Data
Eligibility Data
Survey Data
Communication Skills

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

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