Senior Ambassador at Abbott

Hong Kong

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Technology, Life SciencesIndustries

Requirements

Degree in medical technology, life sciences, or business, or equivalent
Knowledge of medical laboratory science (preferred)
Fluent in Cantonese and English
Knowledge of Mandarin (preferred)
Basic computer knowledge
At least three years of relevant experience

Responsibilities

Act as a trusted partner and advisor to customers
Manage and drive the development of customer accounts
Participate in strategic account management
Support post-sales implementation processes
Prepare and execute regular customer business reviews
Drive new product and menu expansion targeting and sales support
Monitor and achieve service level agreements
Contribute to economic profitability
Maintain customer satisfaction scores (NPS)
Support contract renewal rates
Manage and grow managed revenue
Share experience and support for Ambassador team members

Skills

Account Management

Strategic Account Management

Sales Support

Post-Sales Implementation

Customer Business Reviews

Service Level Agreements

Customer Satisfaction

Contract Renewal

Medical Laboratory Science

Cantonese

English

Mandarin

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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