Sr. Manager, Account Management, Commercial
Zip- Full Time
- Senior (5 to 8 years)
Candidates must possess a Bachelor's degree in Business Management, Economics, Management Engineering, or a related field. A proven track record in B2B account management, particularly in the transport or logistics industry, is essential. Strong knowledge of transport and logistics operations, excellent communication and negotiation skills, and the ability to analyze data and develop actionable insights are required. Proficiency in CRM software and Microsoft Office Suite is also necessary.
The Senior Account Manager will build and maintain strong, long-term relationships with existing clients in the Ninja Restock and Chill portfolio. They will oversee all aspects of account management, including negotiation, renewal, and ongoing maintenance. The role involves developing and implementing strategic account plans, identifying potential risks, and managing a team of Account Managers and Executives within the Ninja Restock and Chill Teams.
Technology-enabled logistics and delivery services
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.