[Remote] Senior Account Manager at Expedia

New Orleans, Louisiana, United States

Expedia Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data and Technology, Financial Services, Credit Card Marketplace, Lead GenerationIndustries

Requirements

Candidates should have over 5 years of experience in financial lead generation, specializing in credit cards, with a background working for a card issuer, affiliate network, or credit card marketplace. Expertise is required in developing business cases, strategic account plans, and making data-driven recommendations. Skills in project management, contract negotiation, and executive-level presentations are essential, along with experience in A/B optimization testing and collaborating within a large matrixed organization. Familiarity with credit risk underwriting or 3rd party model hosting is beneficial, as are strategy consulting, knowledge of the rewards credit card space, AI experience, and an MBA or related Master's degree.

Responsibilities

The Senior Account Manager will be responsible for overseeing the onboarding, program strategy, account management, and optimization of assigned credit card issuer partnerships. This includes developing and implementing strategic account growth plans, presenting executive-level quarterly business reviews, and monitoring key program metrics. Responsibilities also involve researching industry developments, building long-term partner relationships, coordinating program changes and account operations, ensuring program compliance with marketing guidelines, and fostering internal relationships with the broader Experian sales and operations teams. The role requires representing the partner's voice internally and managing new program initiatives and optimizations from inception to completion, with an estimated 20-30% travel requirement.

Skills

Account Management
Program Strategy
Partnership Management
Data-Driven Decisioning
Financial Product Recommendations
Business Reviews
Relationship Building
Strategic Planning

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Paid Time Off
Travel Discounts
Healthcare Flexible Spending Accounts
Employee Assistance Program
Wellness & Travel Reimbursement
Workplace Accomodations
Medical, Dental, & Vision Insurance
Matching Gifts
New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.
CFO transition may lead to strategic shifts impacting financial management and investor confidence.
Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.
The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.
Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.
The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.
Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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