Senior Partnerships Manager

Position Overview

Mercury is building a comprehensive suite of financial tools for startups, focusing on user-friendly dashboards and robust backend infrastructure. The Financial Partnerships team plays a crucial role in managing the complex network of external partners that enable Mercury's products and services. As a Senior Partnerships Manager, you will be responsible for nurturing and growing strategic financial partnerships, ensuring seamless integrations and effective escalation management. This role requires a creative problem-solver adept at driving progress through cross-functional collaboration and communication. You will manage both the day-to-day operational needs of key partners and the long-term strategic vision for partnership growth.

Responsibilities

• Manage a portfolio of strategic financial and payments partnerships.
• Lead the expansion of Mercury's network of financial relationships.
• Articulate the value proposition of partnering with Mercury and negotiate favorable terms.
• Become the internal subject matter expert on the payments, card issuance, and B2B ecosystem, contributing to a shared knowledge base.
• Collaborate closely with Legal and Finance departments to negotiate and manage contracts with card issuance partners, including revenue oversight.
• Drive new partner selection, ecosystem expansion, and product innovation initiatives.
• Facilitate efficiency for internal teams by unblocking challenges and advocating for Mercury's roadmap.
• Develop and manage partnership strategies, including executive-level engagement.
• Accurately communicate Mercury's compliance, regulatory, and technical offerings to effectively liaise between product teams and external partners.
• Build and maintain strong relationships with partners, akin to an account manager for top clients.
• Identify and resolve issues within a complex ecosystem of internal and external partners.
• Collaborate with product development, providing insights into partner constraints and capabilities.

Requirements

• 6+ years of relevant experience in banking/payment operations.
• 4+ years of experience in card issuance, ideally in a strategic partnership management role.
• Demonstrated leadership in growing partnerships and exploring innovative collaboration methods.
• Exceptional communication skills, both internally and externally.
• Strong project management and organizational abilities.
• Proven ability to manage partnerships at both tactical and strategic levels.
• Consistent demonstration of empathy.
• Strong product sense and understanding.
• Expertise in negotiation and navigating strategic deals.
• Technical aptitude or comfort with technical concepts to interface effectively between internal and external technical teams.
• Ability to remain calm and collected under pressure.

Company Information

Mercury is a financial technology company, not a bank. Banking services are provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. Our mission is to build a complete suite of financial tools for startups, emphasizing thoughtful design and simplicity. You can explore our demo dashboard at demo.mercury.com.