Customer Service Supervisor
Colibri GroupSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Food ServicesIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay rate for the Section Leader position?
The pay rate is £13.45 per hour.
Is this a remote position, or where is it located?
This is an on-site position located at FS - 1540 Newmarket West Greggs.
What skills and experience are required for this role?
Required experience includes working in a food service or hospitality environment, along with good communication skills, a positive attitude, flexibility for shifts including weekends and evenings, and qualities like being customer-focused, supportive, organised, brand proud, a team player, and reliable.
What benefits are offered to Section Leaders?
Benefits include 15% colleague discount on Asda shopping from day 1, discounted rates on Asda services, Wagestream for flexible pay, company pension, wellbeing support like 24/7 virtual GP and EAP, Asda Allies Inclusion Networks, excellent parental leave policies, colleague recognition programme, and special offers on various services.
What makes a strong candidate for the Section Leader role?
Strong candidates are customer-focused, supportive, organised, brand proud, team players, and reliable, with experience in food service or hospitality, good communication skills, a positive attitude, and flexibility for various shifts.
Ada
Automates customer service with AI chatbots
About Ada
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.
Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees
Risks
Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.
Differentiation
Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.
Upsides
Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.
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