[Remote] Service Reconciliation Leader at GE Healthcare

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Bachelor’s Degree or relevant experience
3+ years’ experience in Billing, AP/AR, Collections, or related role
Strong Microsoft Excel skills - VLOOKUPS, Pivot Tables, etc
Excellent communication and presentation skills

Responsibilities

Manage customer relationships and lead customer conversations/discussions to drive resolution on disputes and concerns
Work with cross functional teams to understand/resolve service cash issues and drive sustainable change in the market (customer, billing quality, or collections)
Work closely with billing and collection teams to understand, resolve, negotiate settlements and concede where needed up to approval limit
Take ownership of assigned customer issues and drive them until a sustainable solution is implemented
Understand contract terms, billings, credits, payments associated with a customer’s accounts receivable statement and ensure compliance on the part of the customer and GE Healthcare
Coach applicable teams on root cause resolution to eliminate repeat issues
Participate in customer meetings when needed
Own communications to leadership on progress around billing resolution, receivable impact, and bad debt impact
Collaborate with Regional Manager and Team Lead on past due reductions strategies

Skills

Key technologies and capabilities for this role

Microsoft ExcelVLOOKUPSPivot TablesBillingARCollectionsCustomer Relationship ManagementContract ManagementNegotiationCommunicationPresentation

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What are the required qualifications for the Service Reconciliation Leader role?

Candidates need a Bachelor’s Degree or relevant experience, 3+ years’ experience in Billing, AP/AR, Collections, or related role, strong Microsoft Excel skills including VLOOKUPS and Pivot Tables, and excellent communication and presentation skills.

What is the salary range for this position?

This information is not specified in the job description.

What is the company culture like at GE HealthCare?

The culture fosters care, collaboration, and support, with expected behaviors including acting with humility and building trust, leading with transparency, delivering with focus, driving ownership, and always maintaining unyielding integrity.

What makes a strong candidate for this role?

Strong candidates will have desired characteristics like the ability to link financial results to operational performance, proven process and project management skills, experience with ERP, CRM, or Business Intelligence systems, and training in LEAN or Six Sigma.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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