Sales Supervisor (ASPEN,CO) - FP at Rag & Bone

Aspen, Colorado, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Minimum 2+ prior work experience in a client centric, sales environment (contemporary or luxury retail knowledge preferred, but not required)
Full-time availability (32-40 hours per week)
Be original, be authentic
Innovate, solve problems
Work together, get results
Be disciplined, be competitive

Responsibilities

Display best-in-class customer service techniques, clienteling standards and sales interactions; ensure all staff on duty are doing the same
Meet store and metric goals
Grow and manage clientele
Demonstrate product knowledge and support senior management with delivery of this information to staff
Encourage and recognize opportunities for team selling
Understand and exemplify the rag & bone brand philosophy and lifestyle
Partner with Visual Merchandising team on floor sets, window changes and other projects, as needed
Ensure the store is opened and closed each day according to company guidelines
Maintain knowledge and understanding of all policy and procedures
Contribute to low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points
Accurately process Point of Sale transactions
Consistently act within core values of rag & bone
Diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment; escalate to management where necessary
Assist in tracking, monitoring and communication of business results
Model and teach store associates to support a positive client-centric environment
Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
Act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy
Ensure all customers are being attended to and that there is a service centric floor environment at all times
Adhere to all company policies, procedures and complete management level operational tasks as needed

Skills

Key technologies and capabilities for this role

Customer ServiceSalesClientelingRetail ManagementTeam LeadershipStore Operations

Questions & Answers

Common questions about this position

What compensation is offered for the Sales Supervisor role?

Sales Supervisors at full-price store locations are eligible to participate in the rag & bone Commissions Program and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.

Is this Sales Supervisor position remote or on-site?

This information is not specified in the job description.

What key skills are required for the Sales Supervisor role?

Key skills include best-in-class customer service techniques, clienteling standards, sales interactions, product knowledge, team leadership, and adherence to company policies and procedures.

What is the company culture like at rag & bone?

Rag & bone fosters a collaborative workspace that supports talent, creativity, and forward-thinking, with an inclusive environment that encourages employee connection and empowers individuals to have a voice on policy, process, and collaboration for a more equitable future.

What makes a strong candidate for the Sales Supervisor position?

Strong candidates act as leaders and role models in service standards, ensure sales goals are met, manage clientele, demonstrate product knowledge, and contribute to a service-centric floor environment while adhering to company policies.

Rag & Bone

Contemporary fashion brand for clothing and accessories

About Rag & Bone

Rag & Bone creates high-quality clothing, shoes, and accessories for men and women, focusing on an effortless urban style and expert craftsmanship. Their products are sold directly to consumers through their website and physical stores, allowing for a personalized shopping experience with expert stylists who help customers create customized looks. This tailored service enhances customer satisfaction and loyalty. Rag & Bone stands out from competitors by emphasizing quality, sustainability, and ethical practices, ensuring that their products are made with integrity. The company's goal is to provide stylish, well-made apparel while maintaining a commitment to customer satisfaction and responsible business practices.

New York City, New YorkHeadquarters

2002Year Founded

ACQUISITIONCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Risks

Integration with Guess and WHP Global may disrupt operations and brand identity.

Andrew Rosen's leadership could lead to strategic shifts alienating existing customers.

Expansion into Tampa may face challenges from local competition and market saturation.

Differentiation

Rag & Bone combines British heritage with modern New York design.

The brand offers personalized styling services for a tailored shopping experience.

Rag & Bone is committed to quality, sustainability, and ethical practices.

Upsides

Partnership with Astound Commerce enhances online customer experience and DTC operations.

Guess and WHP Global's acquisition provides resources for market expansion and innovation.

New store in Tampa, Florida, captures a growing market and increases brand visibility.

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