Sales Specialist, Messaging Overlay

Colombia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Communications Technology, Cloud CommunicationsIndustries

Requirements

Candidates must have 5+ years of sales experience, preferably in the international telecom industry. A highly analytical and strategic mindset with proven data analysis skills is required, along with excellent written and verbal communication abilities to influence senior stakeholders. Demonstrated success in leading customer meetings and exceeding critical metrics is essential. The role also requires a bias for action, comfort working with technical and cross-functional teams, strong self-drive, and excellent negotiation skills. Experience with software, SaaS, CPaas, or PaaS is desired, as is an understanding of the SMS supplier ecosystem and experience creating financial pricing models.

Responsibilities

The Sales Specialist will develop and drive strategies to achieve optimized profitability within their assigned accounts, ruthlessly prioritizing opportunities to maximize profit. They will own and execute pricing strategies, collaborating with routing specialists to maximize volume aggregation and account health. Responsibilities include providing regular performance reports to management on sales pipeline and account status, cultivating relationships with internal partners to drive cost efficiencies, and working with cross-functional teams to ensure messaging solutions meet client needs. The specialist will utilize a deep understanding of the messaging ecosystem to support high-value clients and represent Twilio at industry events.

Skills

Sales Strategy

Account Management

Pricing Strategy

Profitability Analysis

Relationship Management

Data Analysis

Cross-functional Collaboration

Messaging Solutions

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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