Engineering Manager, ML Platform
Signifyd- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
TrueML is a mission-driven financial software company focused on creating better customer experiences for distressed borrowers. They utilize machine learning to engage customers digitally and adjust strategies in real time. This role involves leading a team to create an effective omni-channel communication strategy and ensuring best-in-class deliverability at scale. The Engineering Manager for Communications will drive the delivery of software solutions, collaborating with product managers and designers. This role requires a strong understanding of software development, experience in leading agile teams, and the ability to mentor and develop engineering talent. Participation in a 24/7 on-call rotation is required.
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Fintech solutions for debt collection and management
TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.