TrueML

Engineering Manager, Communications

Indiana, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Software, FintechIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not provided

TrueML is a mission-driven financial software company focused on creating better customer experiences for distressed borrowers. They utilize machine learning to engage customers digitally and adjust strategies in real time. This role involves leading a team to create an effective omni-channel communication strategy and ensuring best-in-class deliverability at scale. The Engineering Manager for Communications will drive the delivery of software solutions, collaborating with product managers and designers. This role requires a strong understanding of software development, experience in leading agile teams, and the ability to mentor and develop engineering talent. Participation in a 24/7 on-call rotation is required.

Requirements

  • Strong understanding of software development best practices.
  • Experience in leading agile teams.
  • Proven ability to mentor and develop engineering talent.

Responsibilities

  • Lead and manage a team of engineers.
  • Deliver high-quality software products.
  • Collaborate with product managers, designers, and other stakeholders.
  • Define and execute on the product roadmap.
  • Mentor and develop team members.
  • Ensure the reliability and scalability of systems.
  • Participate in a 24/7 on-call rotation.

Benefits & Perks

  • Remote work flexibility
  • Unlimited PTO
  • Medical/dental/vision insurance
  • 401k through Charles Schwab
  • Flexible Spending Account, Limited FSA, and Health Savings Account
  • Company-paid short-term and long-term disability plus basic life insurance
  • Family-friendly maternity and paternity leave
  • Employee assistance program (EAP) via Claremont
  • PerkSpot discount program
  • Paid time off to do volunteer work
  • Access to the Wellness Coach app

Application Instructions

No application instructions were provided in the original description.

Skills

Software Development Best Practices
Agile Team Leadership
Mentoring and Talent Development
System Reliability and Scalability
Collaboration with Product Managers and Designers

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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