TrueML

Engineering Manager, Communications

Indiana, United States

TrueML Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Software, FintechIndustries

Requirements

Candidates should possess a Bachelor's degree in a related field, along with a minimum of 5 years of experience in engineering management, demonstrating leadership and technical expertise. Strong experience in software development best practices and agile methodologies is required, as well as the ability to mentor and develop engineering talent. Familiarity with ensuring the reliability and scalability of systems, including participation in a 24/7 on-call rotation, is also necessary.

Responsibilities

As the Engineering Manager for Communications, you will provide strategic leadership and technical direction to a team of engineers focused on creating an effective omni-channel communication strategy and ensuring best-in-class deliverability at scale. You will drive the delivery of high-impact software solutions, collaborating closely with product managers and designers to execute on the product roadmap. This includes leading and managing a team of engineers, mentoring and developing team members, and conducting regular 1:1s. You will also be responsible for ensuring the reliability and scalability of the systems, and participating in a 24/7 on-call rotation.

Skills

Software Development Best Practices
Agile Team Leadership
Mentoring and Talent Development
System Reliability and Scalability
Collaboration with Product Managers and Designers

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

Key Metrics

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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