Bolt - Job Description

Company Overview

Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Luisa via Roma, Benefit Cosmetics, Kendra Scott, Lucky Brand Jeans, and Johnny Was can access tens of millions of shoppers, offering them a best-in-class checkout.

And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today!

Position Overview

This role is crucial for leading the technical aspects of the sales process, ensuring smooth technical implementations for clients, and acting as a trusted advisor to customers. You will be instrumental in defining integration strategies and contributing to the overall vision of the Presales team.

Responsibilities

• Lead in all technical aspects of the sales process and answer technical questions from prospects and clients regarding Bolt technology, features, solutions, and applications.
• Make technical implementation as smooth as possible for the customer. This involves meeting the client to set expectations ahead of implementation, advising and recommending them around any uncertainties they may have, and acting as a technical point of contact towards that client until the scope has been achieved.
• Purpose solution options that maximize the Bolt value proposition while meeting the customers' business requirements.
• Become a trusted advisor for the customer, helping to define their integration strategy.
• Build customer relationships at all levels.
• Be responsible for completion of technical requirements within RFI/RFPs.
• Lead the team through execution of sales campaigns for all customer segments, providing immediate feedback.
• Contribute to the vision and strategy of the Presales team.

What Will Set You Up For Success

The ideal candidate balances leadership, business, and technical skills. A solid communicator and partner to the sales leadership, they will possess the following core skills:

• Own the technical relationship during the sales process, specifically with SMB, Mid-Market, and Enterprise level clients.
• Comfortable leading by example and getting hands-on in deals.
• Experience in leading presentations and demos to audiences of all levels and roles, especially C-Suite.
• Able to get into the details with customer teams.
• Effective in customer-facing/live engagements.
• Partner with product teams to deliver on product requests.
• Strong customer presence, interaction, and presentation skills.
• Customer-Centric and Value-based Selling.
• Track record in developing value-based proposals and value-propositions.
• Business acumen and knowledge of core vertical industries in the customer base.
• Strong, rational thinker with demonstrated command of outcome-based sales models.
• Proven record of strategizing on large, complex sales.

Requirements

• 5-8+ years of consultative selling in ecommerce, payments, or fintech.
• Prior experience in B2B technology, ideally with API/Platform-driven products.
• Strong career trajectory, history of top performance in successive roles.
• Strong verbal and written communication at senior executive levels.
• Must be self-managed, responsive, and dedicated to customer success.
• Familiarity building relationships with cross-functional partners.
• Ability to challenge the team and be challenged to achieve Solutions Engineering goals.
• Proven ability to present in-depth technical knowledge in a commercial and sales-driven setting.
• A service-oriented mindset, customer-driven, and able to deliver high-quality work without a lot of oversight.
• Comfortable with 25% travel quarterly to meet with clients on-site when necessary.

Compensation & Benefits

• Estimated On-Target Earnings: $150,000 - $160,000 USD (cash compensation). This includes a split between base salary and commission, plus equity depending on experience.
• Benefits:
  • Comprehensive health coverage: Medical, dental, and vision.
  • Remote-first workplace.
  • Time away: Minimum of 20 days guaranteed PTO.