Sales Operations Manager at Boingo

Frisco, Texas, United States

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$90,000 – $120,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, In-Building WirelessIndustries

Requirements

Candidates must possess a Bachelor's degree, with a preference for degrees in business, science, technology, engineering, or mathematics. A minimum of 4-8 years of experience supporting sales operations, revenue operations, or sales enablement in a B2B technology environment is required. Experience with CRM systems like Salesforce and Pipedrive, particularly as an administrator or super user, is a plus. Proficiency in MS Office, especially PowerPoint and Excel for sales presentations, proposals, and contracts, is essential. Strong analytical, reporting, project management, communication, problem-solving, and teamwork skills are necessary. Telecommunications experience, especially in Cellular DAS and In-Building Wireless, is preferred, as is experience with deal pricing support and margin analysis. Some travel may be required.

Responsibilities

The Sales Operations Manager will design and manage sales processes, tools, and workflows to enhance efficiency and accuracy. Key duties include maintaining CRM systems for data integrity and pipeline visibility, developing forecasting models and KPIs, and supporting territory planning and sales performance analysis. This role also involves assisting with sales rep onboarding and training. Responsibilities extend to collaborating with teams to create proposals, presentations, and executive summaries, responding to RFPs/RFQs, and drafting SOWs, pricing exhibits, and contracts. Maintaining a template library and tracking win/loss trends are also part of the role. Additionally, the manager will partner with engineering, project delivery, and finance teams to align activities and serve as a liaison between sales, marketing, and technical teams.

Skills

Sales Operations

CRM Systems

Sales Process Design

Forecasting

Data Analysis

Proposal Development

Contract Management

Communication

Territory Planning

KPI Development

Boingo

Provides high-speed Wi-Fi and cellular services

About Boingo

Boingo provides high-speed Wi-Fi and cellular services to a variety of clients, including airports, stadiums, military bases, and multifamily communities. Their services include designing, installing, and maintaining advanced wireless networks that are ready for 5G technology. Boingo's offerings range from Distributed Antenna Systems (DAS) to Wi-Fi solutions, ensuring seamless connectivity for users. What sets Boingo apart from competitors is their comprehensive approach, which includes not only network installation but also ongoing monitoring and customer support. They generate revenue through various channels, such as advertising solutions, mobile carrier traffic management, and connectivity services for residential communities. Boingo's goal is to enhance user experience and operational efficiency by providing reliable and advanced wireless connectivity in high-traffic public venues.

Los Angeles, CaliforniaHeadquarters

2001Year Founded

$87.5MTotal Funding

IPOCompany Stage

Data & Analytics, Consumer SoftwareIndustries

201-500Employees