Application Support Specialist
VideaHealthFull Time
Mid-level (3 to 4 years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a full-time remote position.
The role requires skills in SQL and HTML for implementing product configuration changes, along with proficiency in managing tickets and projects using Jira and Confluence platforms.
This information is not specified in the job description.
The Application Enablement team consists of healthcare workflow enthusiasts and operational problem solvers who thrive on tackling challenging problems, with emphasis on agility, scalability, creative thinking, and collaboration to deliver value to clients.
Strong candidates should demonstrate the ability to quickly learn product structures and workflows, build relationships with cross-functional teams, manage projects in Jira and Confluence, engage with clients, and apply SQL and HTML for configurations, as shown in the 3-6-12 month success milestones.
Data-driven healthcare solutions and analytics
Arcadia focuses on improving healthcare outcomes through data-driven solutions in the healthcare sector, particularly in population health management. The company analyzes and manages the health outcomes of groups of people, serving clients such as healthcare providers, insurance companies, and government agencies. Its main product is a data platform that uses big data technology to process and store large volumes of healthcare data, allowing organizations to access and analyze this information effectively. This leads to better decision-making and enhanced patient care. Unlike many competitors, Arcadia offers a comprehensive suite of tools and consulting services that help clients optimize their use of the platform, particularly in areas like STARS HEDIS and risk adjustment accuracy. The goal of Arcadia is to improve efficiency in healthcare delivery, reduce disparities, and achieve better health outcomes for populations.