Sales Engineer

Employment Type: Full-time

Company Description

Hyperscience is a market leader in hyperautomation and a provider of enterprise AI infrastructure software. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity.

Leading organizations across the globe rely on Hyperscience to drive their hyperautomation initiatives, including American Express, Charles Schwab, HM Revenue and Customs, Mars, Stryker, The United States Social Security Administration, and The United States Veterans Affairs. The company is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global.

We are looking for a Sales Engineer based in the Western or Central United States to help support our growing Sales team in achieving revenue targets. You’ll partner with Account Executives to build and execute on custom demos and presentations. You will serve as the technical liaison between Sales and other parts of the organization, especially Product and Engineering, to help articulate uniquely valuable Enterprise solutions that drive revenue growth.

You love explaining technical capabilities to non-technical prospects, and can still get into the weeds with technical experts. You will work with management and cross-functional teams to develop new strategies, methods, and tools to enable the Sales team to meet and exceed their sales goals.

Responsibilities

• Convey customer needs and potential competitor solutions
• Provide strong technical answers to specific customer needs
• Manage customer POCs, working in partnership with the Account Executive to ensure that customers are engaged with the product and are moving toward a resulting solution
• Contribute to sales scripts, participate in customer discovery, discuss knowledge expertise, and guide solution development/deployment
• Develop internal solutions (tools, demos, assets) to increase sales efficiency and productivity
• Educate technical and architectural concepts to a variety of audiences, including business and IT stakeholders
• Keep current on product releases and product roadmap features in order to provide guidance and training to current reps and new hires
• Document and deliver product feedback and new important information from the field
• Maintain a deep comprehension of HyperScience products, working closely with sales to resolve critical technical issues
• Serve as the technical liaison, partnering with internal sales, marketing, and services teams to develop customized presentations, demos, and POCs

Qualifications

• 5–7 years+ of a strong background in a pre-sales, sales engineering, or related role within enterprise SaaS software
• BSc in a technical field (Computer Science, Engineering, or Mathematics) or equivalent practical background
• Strong comprehension of modern cloud architecture, SaaS, and on-premises deployments
• Familiarity with scripting languages and API requests
• Background scoping and selling integrations and implementations
• Savvy presentation and demonstration skills, with the ability to simplify complex technology concepts and present with a focus on business value, not features
• Curiosity to learn and assimilate technical information quickly; a passion to inform and teach others
• Experience influencing and building customer advocates, both technical and executive
• Keen analytical and problem-solving skills, and a belief that every problem has at least one solution
• Advocate for team selling, partnering with sales to qualify opportunities and align key customer stakeholders
• A passion for enterprise software, and a philo

Location Type:

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Salary:

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