Sales Engineer - Acronis

Employment Type: Full time

Position Overview

Acronis is a world leader in cyber protection, empowering individuals and businesses with cutting-edge technology to monitor, control, and protect their critical data. We are experiencing rapid growth and expansion and are seeking a motivated Sales Engineer to join our team and contribute to creating a #CyberFit future and protecting the digital world.

As a Sales Engineer at Acronis, you will collaborate closely with the Sales Team to execute pre and post-sales activities, driving Cloud and On-Premise business within the Middle East region. Your role will be crucial in driving the adoption of Acronis' products and solutions by articulating their strengths, understanding customer requirements, and matching solutions to achieve successful outcomes.

Responsibilities

• Deliver presentations on Acronis' technology and solutions to customers, partners, and public audiences.
• Facilitate and manage customer evaluations and proof-of-concept (PoC) activities for Acronis' solutions.
• Position compelling solutions that address customer business problems, going beyond specific technical requirements, and act as a technical advisor.
• Produce written proposals and technical responses to RFIs and RFPs.
• Conduct hands-on demonstrations and knowledge transfer of Acronis' solutions to customers, channel partners, and cloud partners.
• Conduct remote and on-site PoCs of Acronis solutions.
• Support existing channel and cloud partners with technical queries.
• Develop customer solution proposals and supporting documentation for review by customers and Acronis management.
• Provide customer and market input to Product Management, Engineering, Customer Service, and other relevant Acronis groups.
• Maintain knowledge of major industry developments and handle customer inquiries on these matters.

Requirements

• 7 or more years of experience as a PreSales/Sales Engineer or in a similar customer-facing technical role.
• Experience supporting internal sales, partners, and the customer ecosystem with solutions related to:
  • IT Security software: Endpoint Security, Email Security, VA and Patch Management
  • Backup, Disaster Recovery, and Storage solutions.
  • Cloud and Managed Service Provider focused solutions.
• Technical Knowledge:
  • Good understanding of IT storage software and computing architectures, including networks, operating systems, and applications.
  • Good working knowledge of Virtualization and Cloud technologies.
  • Good knowledge of the IT security industry (Endpoint Security, Email Security, Vulnerability Assessment) with the ability to evaluate competitive strengths and weaknesses.
  • Strong knowledge of Microsoft and Linux operating systems.
  • Knowledge of SaaS and IaaS based technologies (e.g., Microsoft o365 and Azure, Google Gsuite, Amazon AWS).
  • Knowledge of Databases (e.g., SQL, Oracle, MySQL).
  • Knowledge of Microsoft applications (e.g., Active Directory, Exchange, SharePoint).
  • Understanding of software and hardware specifics in Industrial Automation environments.
  • Ability to translate customer business requirements into technical solutions that deliver genuine business benefits.
• Skills:
  • Analytical / Interpersonal Skills
  • Presentation skills (critical)
  • Public speaking skills.
  • Excellent listening, creative, intuitive, and problem-solving abilities, especially in stressful situations.
  • Confident and assertive professional, capable of working independently and within a team.
  • Effective management of time and resources with strong project management skills.
  • Articulate, persuasive, and polished oral and written communication skills, with the ability to effectively discuss and negotiate technical issues.
  • Self-motivated, customer-oriented, resourceful, and enthusiastic with a strong entrepreneurial mindset.

Company Information

Acronis is revolutionizing cyber protection...