Cresta

Revenue Operations Data Analyst

San Francisco, California, United States

Cresta Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Contact Center Solutions, Revenue OperationsIndustries

Requirements

Candidates should have 2–5 years of experience in data analysis, business intelligence, or GTM operations roles in SaaS or startup environments, advanced Excel/Google Sheets skills (pivot tables, lookups, conditional logic), experience working with Salesforce CRM (reporting, data model understanding, etc.), and familiarity with BI tools such as Looker Studio, Tableau, or Power BI. Strong analytical skills, attention to detail, and data quality ownership are also required.

Responsibilities

The Revenue Operations Data Analyst will analyze key GTM metrics across pipeline, bookings, and customer lifecycle stages, develop, automate, and maintain reporting in Salesforce, Looker Studio, Google Sheets, and Excel, translate data into business insights that influence strategy and performance, prepare and distribute compensation-related documents, ensure accurate calculation and distribution of commissions, assist in troubleshooting commission-related issues, provide analytical support for goal tracking, territory reviews, and performance deep-dives, document recurring reporting workflows and build scalable data processes, help identify automation opportunities, ensure alignment on GTM KPIs and definitions, and contribute to a shared data culture by promoting transparency, consistency, and accuracy.

Skills

Data Analysis
Reporting Infrastructure
Business Intelligence
Data-Driven Decision Making
Sales Analytics
Marketing Analytics
Customer Success Metrics

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Key Metrics

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.
Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.
Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.
The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.
Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.
Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.
Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

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