Retail Store Manager at Audius

Gaithersburg, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, Retail, HealthcareIndustries

Requirements

Experienced in direct selling and retail management
Energetic, empathetic self-starter
Enjoys interacting with people
Able to work 30-40 hours per week (full-time)
Must be able to work onsite in Gaithersburg, MD
Must be available for weekends
Able to staff and cover the Hearing Center 7 days per week

Responsibilities

Manage staff of 1-3 in-store sales associates to ensure an effective and engaging in-store sales experience with coverage 7-days per week
Coach and develop in-store associates to help them reach their individual and team goals
Ensure the Hearing Center is staffed, clean, organized and welcoming to customers
Provide recommendations to senior leadership on investments to improve the in-store experience and results
Deliver an exceptional consultative sales experience by effectively communicating our unique offerings and mission to in-store customers and prospective clients
Develop strategies to increase sales and conversion methods
Manage customer pipelines and the entire sales process including closing the sale
Acquire and retain customers by providing guidance and support through each stage of their hearing journey
Provide a best-in-class customer experience by becoming a product and subject matter expert in hearing aids, hearing loss and hearing health
Provide key insights to operations, sales, and marketing teams to help identify issues, inform decisions, create learnings and drive change
Provide basic customer support to your customers who come back with questions or need help
Be able to adapt to, learn, and create new processes

Skills

Key technologies and capabilities for this role

Retail ManagementSales ManagementConsultative SellingCustomer EngagementTeam LeadershipStaff SchedulingIn-Store Sales

Questions & Answers

Common questions about this position

What is the salary for the Retail Store Manager position?

This information is not specified in the job description.

Is this a remote role or does it require on-site work?

The role is based in a Hearing Center located in Gaithersburg, MD, within a big box retailer, requiring in-store presence to manage staff and engage customers 7 days per week.

What skills and experience are required for this role?

The role requires direct selling and retail management experience, consultative sales skills involving problem-solving, empathy, and tenacity, plus the ability to coach associates and manage customer pipelines.

What is the company culture like at Audicus?

Audicus is a highly mission-driven health-tech company with an amazing team of mission-driven individuals focused on transforming lives through innovative hearing solutions.

What makes a strong candidate for this Retail Store Manager role?

A strong candidate is an energetic, empathetic self-starter with retail management and direct selling experience who enjoys interacting with people and thrives in a player-coach role in a fast-growing startup.

Audius

Decentralized music streaming platform for artists

About Audius

Audius is a digital music streaming service that allows artists to share their music directly with fans in a decentralized manner. This means artists have full control over their content and can monetize their music without intermediaries. The platform uses a native token called AUDIO, which enables users to access premium features and allows artists to earn tokens through engagement. Audius aims to create a community-owned ecosystem that fosters direct interactions between artists and fans.

None, NoneHeadquarters

2018Year Founded

$13.9MTotal Funding

SERIES_ACompany Stage

Crypto & Web3, EntertainmentIndustries

51-200Employees