Retail Sales & Stock - Boulevard Consumer Square Rack at Nordstrom

Amherst, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)
The ability to work a flexible schedule based on business needs

Responsibilities

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day
Assist customers with a variety of transactions through a seamless and friendly experience
Demonstrate expertise in all technologies used in the store environment
Defuse customer situations and provide resolutions in a timely and effective manner
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customer’s orders following quality, packing and shipping standards
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
Assist in maintaining clean and organized selling floors and stockrooms
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesCashierStock ManagementInventory ControlOrder FulfillmentMerchandisingFreight HandlingFitting Room ManagementStore Technologies

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer for this position?

Nordstrom offers a variety of benefits including Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount, and EAP Resources.

Is this a remote position or does it require working in the store?

This is an in-store retail position at Boulevard Consumer Square Rack requiring hands-on work with customers, fitting rooms, sales floor, and stockrooms.

What skills are required for the Retail Sales & Stock role?

Required skills include clear, effective communication with strong interpersonal skills, accountability, initiative and high level of ownership, organizational skills with attention to detail, and ability to prioritize tasks in a fast-paced environment. Stock roles also require lifting up to 25 pounds frequently and 50 pounds occasionally. A flexible schedule based on business needs is essential.

What is the work environment like at Nordstrom Rack?

The environment is fast-paced and high-energy, with a focus on teamwork to keep the sales floor 'runway ready,' motivate others on initiatives like Nordstrom Rewards, and provide fun customer experiences.

What makes a strong candidate for this Nordstrom Rack position?

Strong candidates thrive in fast-paced retail settings, demonstrate ownership and initiative, excel in customer service and organization, and can handle physical tasks like lifting for stock roles while communicating effectively.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees