Resident Network Engineer at Hewlett Packard Enterprise

Roseville, California, United States

Hewlett Packard Enterprise Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, NetworkingIndustries

Requirements

  • Primarily work onsite in Greater Sacramento CA/Roseville CA at an HPE partner/customer office
  • Expert-level skill sets on Juniper Networks products and solutions
  • Ability to develop and maintain highly technical expertise in deployed products

Responsibilities

  • Hold network information gathering workshops with the Customer to understand existing network design and technical requirements of new designs
  • Understand the Customer’s organizational structure and become familiar with their network implementation and support processes and procedures
  • Carry out testing of new designs, features, and functionality in a laboratory environment and develop plans to implement and verify them in the live network
  • Test patches and fixes to operating software, ensuring they are implemented and functioning correctly in pre-production and live networks
  • Troubleshoot equipment and network problems and open/track JTAC cases to resolve pre- and post-production issues
  • Raise equipment Return Material Authorizations (RMAs) and track them through to problem resolution
  • Produce written summary reports of the status of design projects, equipment, and network problems regularly to the Customer
  • Hold technology workshops with the Customer to discuss equipment/network problems, provide case status updates, reasons for problems, and workarounds/solutions
  • Train the Customer’s design, implementation, and support personnel to configure and operate Juniper Networks products
  • Assist the Customer in developing Network Operating and Equipment Operating Procedures
  • Support the production environment of Juniper products within the Customer infrastructure
  • Support ongoing efforts in defining best practice policies for Juniper product applications used by the Customer
  • Peer with other employees in similar resident engineering roles to share lessons learned and minimize risks in major network upgrades or changes
  • Develop secondary skills in other products in the Juniper portfolio

Skills

Juniper Networks
Network Design
Network Engineering
Pre-sales Support
Post-sales Support
Customer Workshops
Technical Requirements Analysis

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters
1939Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.
Competition from startups like Flywheel could impact HPE's AI and cloud services.
HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.
HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.
HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.
OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.
Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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