Resident Chef (Sur La Table) at CSC Generation

Jacksonville, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

Culinary talent and expertise in leading cooking classes and following recipes/game plans
Business acumen to drive sales growth and analyze performance metrics (e.g., second-class sign-ups, retail sales, conversion rates, Google reviews)
Teaching and leadership skills to mentor, coach, and inspire high-performing teams
Knowledge of food safety standards, local health codes, sanitation regulations, and compliance for handling liquor, wine, and beer
Ability to stay current on products through training and independent resources
Customer-focused mindset to deliver exceptional experiences and handle feedback

Responsibilities

Recruit, mentor, and retain a high-performing culinary and retail team
Lead, coach, and inspire associates to exceed performance expectations and maintain positive team culture
Conduct performance evaluations, provide feedback, and create development plans
Represent the brand by creating memorable, educational cooking class experiences that inspire loyalty
Ensure outstanding cooking class execution, holding employees accountable for quality
Collaborate with store leadership to increase foot traffic via classes and private events
Lead a Guest Obsessed culture on kitchen and retail floors
Oversee and address all customer feedback related to the culinary program
Develop and implement strategies to drive culinary and retail sales growth
Analyze daily performance metrics and optimize store performance
Meet or exceed culinary and retail goals through classes and customer experiences
Manage daily operations, ensuring compliance with food safety, health codes, and sanitation
Maintain inventory, minimize shrink, and control culinary expenses

Skills

Culinary Expertise

Leadership

Team Development

Teaching Skills

Customer Experience

Performance Management

Recruiting

Mentoring

Business Acumen

Cooking Classes

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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