Resident Chef (Sur La Table) at CSC Generation

Jacksonville, Florida, United States

CSC Generation Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, CulinaryIndustries

Requirements

  • Culinary talent and expertise in leading cooking classes and following recipes/game plans
  • Business acumen to drive sales growth and analyze performance metrics (e.g., second-class sign-ups, retail sales, conversion rates, Google reviews)
  • Teaching and leadership skills to mentor, coach, and inspire high-performing teams
  • Knowledge of food safety standards, local health codes, sanitation regulations, and compliance for handling liquor, wine, and beer
  • Ability to stay current on products through training and independent resources
  • Customer-focused mindset to deliver exceptional experiences and handle feedback

Responsibilities

  • Recruit, mentor, and retain a high-performing culinary and retail team
  • Lead, coach, and inspire associates to exceed performance expectations and maintain positive team culture
  • Conduct performance evaluations, provide feedback, and create development plans
  • Represent the brand by creating memorable, educational cooking class experiences that inspire loyalty
  • Ensure outstanding cooking class execution, holding employees accountable for quality
  • Collaborate with store leadership to increase foot traffic via classes and private events
  • Lead a Guest Obsessed culture on kitchen and retail floors
  • Oversee and address all customer feedback related to the culinary program
  • Develop and implement strategies to drive culinary and retail sales growth
  • Analyze daily performance metrics and optimize store performance
  • Meet or exceed culinary and retail goals through classes and customer experiences
  • Manage daily operations, ensuring compliance with food safety, health codes, and sanitation
  • Maintain inventory, minimize shrink, and control culinary expenses

Skills

Key technologies and capabilities for this role

Culinary ExpertiseLeadershipTeam DevelopmentTeaching SkillsCustomer ExperiencePerformance ManagementRecruitingMentoringBusiness AcumenCooking Classes

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What salary or compensation does the Resident Chef role offer?

This information is not specified in the job description.

What key skills are required for the Resident Chef position?

The role requires a blend of culinary talent, business acumen, and teaching skills, along with the ability to lead high-performing culinary teams and create educational cooking experiences.

What is the company culture like at Sur La Table?

The culture emphasizes creating happiness through cooking and sharing good food, upholding a positive team culture, and maintaining a customer-focused, Guest Obsessed approach with a company-wide standard for excellence in service.

What makes a strong candidate for the Resident Chef role?

Strong candidates will have experience leading and developing high-performing culinary teams, delivering outstanding cooking class experiences, driving sales growth, and fostering customer loyalty through memorable interactions.

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.
Operational challenges in integrating new brands like Backcountry could affect performance.
Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.
The company integrates brands into its platform to drive growth and profitability.
CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.
The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.
Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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