Relationship Manager, SME & Growth at Airwallex

Hong Kong, Hong Kong

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

4+ years of sales experience, preferably selling a technical / financial product, with a track record of top performance, preferably in business development and outbound sales
Strong inside and outbound sales experience
Excellent presentation, communication, and solution-selling skills (directly tailored to customer needs) and experience in identifying and influencing multiple key decision-makers and stakeholders
Ability to understand complex technical requirements and craft solutions across multiple products
Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales, progressing opportunities

Responsibilities

Be accountable for increasing revenue and new client acquisition
Owning the full sales cycle and territory management from prospecting to close
Ensure the best customer experience and onboarding process for new customers, and own the initial customer ramp-up period
Representing Airwallex at client meetings and events
Maintain a database of current and potential customers using our CRM system along with meticulous CRM usage and forecasting
You are success-oriented and hold yourself accountable for delivering key outcomes
You consistently "go the extra mile" in your work and are willing to do what needs to be done to achieve results

Skills

Key technologies and capabilities for this role

SalesPitchingNegotiationBusiness DevelopmentRelationship Management

Questions & Answers

Common questions about this position

What is the compensation structure for this role?

The role features a commission structure with significant upside for won opportunities.

Is this position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Relationship Manager role?

The role requires skills in pitching, negotiating, building relationships, selling, prospecting, territory management, and owning the full sales cycle.

What is the company culture like at Airwallex?

Airwallex values successful builders with founder-like energy, real impact, accelerated learning, true ownership, strong expertise, sharp thinking, humility, collaboration, curiosity, good judgment, and using AI to work smarter.

What makes a strong candidate for this position?

Strong candidates have a customer-first mentality, are solution-focused, obsessively curious, hungry, smart, persistent, great teammates with passion for building relationships, selling, and negotiating.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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