Regional Supervisor - Raleigh, NC

North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Laboratory Services, Biotechnology, Scientific ResearchIndustries

Requirements

Candidates must reside within a 50-mile radius of Raleigh, NC, and be able to respond to customer sites within one hour. A high school diploma or equivalent is required, with a Bachelor's degree in a related field preferred. A minimum of 4 years of experience in managed services within a laboratory setting is necessary. GxP experience and knowledge of IATA/DOT regulations and OSHA General Industry requirements are advantageous. Strong leadership, supervisory, and interpersonal skills are essential, along with a basic understanding of employment and labor laws. Excellent verbal and written communication skills, professional demeanor, and proficiency in Microsoft Office are also required.

Responsibilities

The Regional Supervisor will lead a team of customer-facing personnel, overseeing services such as order management, stockroom operations, material handling, chemical tracking, glass washing, media preparation, and cell culture support. Responsibilities include managing the employee lifecycle, from selection and training to performance evaluations, and ensuring contractual scope of work is delivered. The role involves developing and tracking business metrics, acting as a liaison between customers and Thermo Fisher Scientific, writing and implementing SOPs, conducting inventories, and identifying opportunities for service expansion. Additionally, the supervisor will drive process improvement initiatives, support safety programs, and conduct hazard identification and incident investigations.

Skills

Team Leadership

Customer Service

Inventory Management

Material Handling

Chemical Tracking

Employee Lifecycle Management

Performance Management

Business Metrics

Collaboration

Communication

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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