Property Caretaker at Vacasa

Eagle River, Wisconsin, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Vacation RentalsIndustries

Requirements

Technical computer skills on laptops, tablets, and mobile devices
Professional communication skills (email, phone, video calls, texts)
Ability to work under pressure in a fast-paced environment
Excellent time management with ability to handle frequent changes and interruptions
Highly responsive and reliable
Strong attention to detail
Prior housekeeping experience (preferred)
Adhere to all company policies and procedures
Availability Sunday through Saturday, including early mornings and evenings
Own reliable transportation for frequent travel between worksites
Ability to stand, sit, walk for extended periods; reach overhead/below waist; push/pull/lift up to 25 lbs regularly and 50 lbs occasionally; bend, stoop, squat, kneel, twist

Responsibilities

Assist with operations in assigned location managing a specific portfolio of properties
Manage an efficient, high-quality team, ensuring training, effectiveness, and adherence to Vacasa policies/procedures
Support team with escalated guest/homeowner concerns via emails, calls, tickets
Develop relationships with property owners through proactive communication and expertise on properties
Perform light home maintenance (e.g., light bulbs, door hinges, unclog toilets)
Conduct regular inspections before guest/owner arrivals
Meet/maintain Vacasa standards/metrics (NPS, unit appearance, efficiency)
Manage portfolio budget, adhering to annual costs and performing cost-benefit analysis
Resolve escalated guest/homeowner concerns via emails, calls, tickets
Partner with Business Development Representative for new units
Maintain open, collaborative relationships with regional team and upper management
Provide cross-coverage for manager/peers as needed
Maintain homes and housekeeping (deep cleaning, organizing, stocking amenities)
Correspond with local and central management teams

Skills

Housekeeping

Deep Cleaning

Stocking Amenities

Light Maintenance

Team Management

Customer Service

Property Management

Communication

Vacasa

Vacation rental management and property services

About Vacasa

Vacasa operates in the vacation rental market, providing property management services to homeowners and travelers. The company manages vacation rental properties for homeowners, taking care of marketing, booking, cleaning, and maintenance to help them maximize their rental income. Vacasa uses technology to optimize pricing and streamline operations, which helps ensure high occupancy rates and positive guest experiences. Unlike many competitors, Vacasa also offers additional services such as interior design and real estate brokerage, enhancing support for property owners. The goal of Vacasa is to deliver strong financial returns for homeowners while creating memorable stays for guests.

Portland, OregonHeadquarters

2009Year Founded

$617.2MTotal Funding

IPOCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees