Program Operations Coordinator

North East, Botswana

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cleantech, Utilities, Energy ManagementIndustries

Requirements

Candidates should possess a Bachelor's degree or equivalent education/experience and 1-3 years of professional experience in technology services, customer success, or a related field. Excellent communication skills, strong organizational and project management abilities, and experience building client relationships are essential. A confident approach to numbers and spreadsheets, along with experience collaborating with cross-functional teams in a fast-paced environment, is also required.

Responsibilities

The Program Operations Coordinator will ensure seamless day-to-day program operations for their region, acting as the first point of contact for tech development and issue resolution. They will maintain communication with clients and partners, provide solutions to achieve program success, and assist in analyzing and presenting key results. Responsibilities also include developing expertise in demand management and DERs, providing administrative support for reporting and invoicing, standardizing and automating operational processes, and supporting electric vehicle program operations, including data verification and bug resolution.

Skills

Program Operations

Client Relationship Management

Process Improvement

Data Analysis

Stakeholder Communication

Problem-Solving

Automation

Customer Support

Project Management

EnergyHub

Manages distributed energy resources for utilities

About EnergyHub

EnergyHub helps utility companies manage the complexities of the energy grid, especially with electric vehicles (EVs) and distributed energy resources (DERs). Their main product, the Distributed Energy Resource Management System (DERMS) platform, uses artificial intelligence to optimize energy control at the grid edge, including features like Managed Charging for EVs. EnergyHub stands out by integrating with a wide range of partners and leveraging resources from its parent company, Alarm.com. The goal is to provide advanced grid services that enhance utility operations and customer satisfaction.

New York City, New YorkHeadquarters

2007Year Founded

$30.7MTotal Funding

GRANTCompany Stage

Automotive & Transportation, EnergyIndustries

51-200Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Paid Parental Leave

Gym Membership

Tuition Reimbursement

Risks

Increased competition from DERMS providers like AutoGrid and Enbala.

Rapid AI advancements may require significant investment to stay competitive.

Potential regulatory changes in California could impact virtual power plant profitability.

Differentiation

EnergyHub's DERMS platform optimizes grid edge management with AI technology.

The Managed Charging feature for EVs reduces infrastructure costs for utilities.

EnergyHub's deep partner ecosystem enhances its competitive edge in the energy market.

Upsides

Acquisition of Kapacity.io enhances demand-side flexibility in Europe.

Partnership with FranklinWH expands virtual power plant capabilities and customer engagement.

$1.5M grant supports virtual power plant expansion, focusing on low-income families.

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