[Remote] Product Support Analyst at Andersen Corporation

Colombia

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Travel TechnologyIndustries

Skills

Key technologies and capabilities for this role

Customer SupportDiagnostic ToolsProblem-SolvingCustomer ServiceCommunication (English)Computer SkillsInternet CapabilitiesTeamworkFlexibility

Questions & Answers

Common questions about this position

What is the salary for the Product Support Analyst position?

This information is not specified in the job description.

Is this a remote position or is there a specific location requirement?

This information is not specified in the job description.

What skills are required for this Product Support Analyst role?

Required skills include experience in customer support, advanced English communication (oral and written), strong customer service focus and problem-solving ability, good computer software skills and Internet capabilities, and ability to work independently and in a team.

What is the work schedule like for this position?

The role requires flexibility in working hours, with the ability to work different shifts in a 24/7 environment which may include weekends and periodical shift biddings.

What makes a strong candidate for this Product Support Analyst role?

Strong candidates will meet all minimum requirements, including customer support experience, advanced English skills, problem-solving ability, and flexibility for 24/7 shifts, as only those candidates will proceed in the selection process.

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees