Customer Service BI Specialist at Binance

Remote

Binance Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Crypto, Financial Services, ComplianceIndustries

Skills

Key technologies and capabilities for this role

SQLPythonRTableauPower BIData AnalysisBusiness IntelligenceData VisualizationDatabase ManagementData WarehousingStatistical AnalysisPredictive ModelingRoot Cause AnalysisForecasting

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is fully remote.

What skills are required for this role?

Required skills include proficiency in data analysis tools such as SQL, Python, R, or similar; experience with data visualization tools like Tableau or Power BI; strong analytical and problem-solving skills; and excellent communication skills to translate complex data into actionable insights.

What experience is needed for this Customer Service BI Specialist role?

A minimum of 3-5 years of experience in business intelligence, data analysis, or a similar role is required, along with a Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate will have 3-5 years of data analysis experience, proficiency in SQL/Python/R and Tableau/Power BI, a relevant degree, and experience in crypto or financial services as a plus, along with excellent analytical, communication, and teamwork skills.

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters
2017Year Founded
$9.7MTotal Funding
SERIES_ACompany Stage
Crypto & Web3, Financial ServicesIndustries
5,001-10,000Employees

Benefits

Competitive salary
Option to be paid in crypto
Health insurance
Flexible working hours
Remote work for many roles
Company sponsored holidays
Learning and development programs
Free language classes
Relocation support
International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.
Allegations of internal misconduct may lead to legal complications for Binance.
Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.
It is the largest crypto exchange by trade volume, serving over 166 million users.
Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.
Increased interest in Layer 2 solutions could boost Binance's trading volume.
Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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