Product Sales Operations at Aven

Campbell, California, United States

Aven Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
N/AIndustries

Requirements

  • Strong written and verbal communication skills; Excellent listening skills and energetic phone presence
  • Grit, determination, and speed – ability to excel in a fast paced, ambiguous environment and hit ambitious targets
  • Proven track record of exceptional problem-solving capability
  • Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
  • High level of comfort with sales, prospecting and marketing tools & processes
  • Familiarity with data analysis tools; SQL
  • Dedication to tracking and improving performance and efficiency on a daily basis
  • Obtain necessary licensure for outbound sales

Responsibilities

  • Reach out to customers via inbound and outbound calls, SMS, and emails to upgrade them to our new products
  • Do whatever it takes to close customers from start to finish; including sales to offer management to customer service to application processing
  • Act as a bridge between the customer and product team – gathering, analyzing, and communicating feedback to drive product improvements
  • Collaborate with cross-functional teams to build, document, and refine internal processes around product expansion and customer engagement

Skills

Key technologies and capabilities for this role

SQLSalesProspectingData AnalysisOutbound OutreachInbound OutreachCustomer ServiceProcess DocumentationCommunicationProblem Solving

Questions & Answers

Common questions about this position

What is the salary for the Product Sales Operations role?

This information is not specified in the job description.

Is this a remote position or is there a required location?

This information is not specified in the job description.

What skills are required for this Product Sales Operations position?

Required skills include strong written and verbal communication skills with excellent listening and energetic phone presence, grit and determination to excel in a fast-paced ambiguous environment, proven problem-solving capability, sense of entrepreneurship as a self-starter, high comfort with sales/prospecting/marketing tools and processes, and familiarity with data analysis tools like SQL.

What is the work environment like at Aven?

This is a dynamic, cross-functional role in a fast-moving environment where you'll collaborate with teams, work on the front lines of product expansion, and make an impact while scaling rapidly.

What makes a strong candidate for this role?

Strong candidates are self-starters with grit, strong communication skills, comfort with sales tools and SQL, and the ability to thrive in ambiguous, fast-paced settings while solving problems and driving results.

Aven

Web-based solutions with security focus

About Aven

Aven provides web-based solutions with a strong focus on security and data protection. The company utilizes JavaScript technology to enhance the functionality of its platform, which suggests that it offers interactive and dynamic web services. Aven also employs Cloudflare's challenge-platform, indicating a commitment to safeguarding its website from malicious traffic and ensuring the security of its users' data. Unlike many competitors, Aven's emphasis on security may attract clients who prioritize data protection in their online activities. The goal of Aven is likely to deliver reliable and secure web solutions that meet the needs of its users.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$138.1MTotal Funding
SERIES_DCompany Stage
Enterprise Software, CybersecurityIndustries
51-200Employees

Benefits

Company equity
Remote friendly
Medical, vision, & dental insurance
PTO
Parental leave
Aven Card

Risks

Aven faces a class action lawsuit over a July 2023 data breach.
Rising interest rates could reduce demand for Aven's HELOC Card.
Increased competition from similar fintech products could erode Aven's market share.

Differentiation

Aven offers the world's first home equity-backed credit card.
The Aven HELOC Card combines credit card convenience with home equity benefits.
Aven's product provides lower interest rates than standard credit cards.

Upsides

Aven reached unicorn status with a $142 million Series D funding in July 2024.
The company has issued over $1.5 billion in credit lines since 2022.
Aven has saved customers over $100 million in interest payments to date.

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