Analytical and process-driven, with the ability to translate portfolio insights into action.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent communication, negotiation, and stakeholder management skills.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>Aven is a proud Equal Opportunity Employer. Aven does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.\u003C/em>\u003C/p>","https://jobs.ashbyhq.com/aven/080ed0d5-131d-4637-99b8-40ab2256c21a",{"id":95,"name":96,"urlSafeSlug":96,"logo":97},[243],{"city":127,"region":36,"country":37},"2025-08-24T03:43:58.222Z","Candidates must possess at least 7 years of experience in mortgage servicing, collections, or recoveries, with a minimum of 3 years in a unit manager role. Strong knowledge of foreclosure processes, debt collection regulations, and HELOC servicing is essential, along with proven success managing offshore teams and external vendors or attorneys. The ideal candidate will be analytical and process-driven, possessing excellent communication, negotiation, and stakeholder management skills.","The Collections & Recoveries Operations Manager will lead the strategy and execution for delinquent account collections and post-default recoveries, managing a team of collections associates and a panel of local foreclosure attorneys. Responsibilities include directing and coaching associates to maximize borrower contact and repayment outcomes, managing relationships with external foreclosure attorneys, monitoring portfolio performance, and setting recovery targets. This role also ensures strict adherence to consumer protection and debt collection laws, collaborates with internal partners to mitigate risk, builds reporting for senior leadership, and optimizes workflows and technology for efficiency.",{"employment":248,"compensation":251,"experience":253,"visaSponsorship":257,"location":258,"skills":259,"industries":271},{"type":249},{"id":136,"name":137,"description":250},"Commit to a standard 40-hour workweek, usually with full benefits.",{"minAnnualSalary":31,"maxAnnualSalary":31,"currency":252,"details":31},"USD",{"experienceLevels":254},[255],{"id":198,"name":199,"description":256},"Build upon established skills and take on more responsibility.",{"type":11},{"type":132},[260,261,262,263,264,265,266,267,268,269,270],"Collections","Recoveries","Foreclosure","Debt Collection Regulations","Mortgage Servicing","Team Management","Vendor Management","Stakeholder Management","Process Improvement","Reporting","Compliance",[272,273],{"id":162,"name":163},{"id":274,"name":275},"00000000-0000-0000-0000-000000000000","Mortgage",["Reactive",277],{"$ssite-config":278},{"env":279,"name":280,"url":281},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",284],{"company-Aven":-1,"company-jobs-9f4d67d1-2fe1-44ec-a101-94a64cc9d043-carousel":-1},"/company/Aven",{}]