Product Partner Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not provided
• About the Position: ChowNow’s Partnerships Team builds relationships with business partners and industry stakeholders to accelerate ChowNow’s mission of helping local restaurants thrive. The team works with partners to enhance the feature set of ChowNow’s product offerings, drive incremental order volume, or to drive restaurant and diner referrals. ChowNow is doubling down on its partner strategy, and there is a lot of room for new ideas, implementing new programs, processes, tools, and systems to support our ambitious growth plans.

As a Product Partner Manager, you will work with partners in the restaurant technology ecosystem that are integrated into ChowNow via our APIs. You will manage a portfolio of our most strategic product partners to enhance the relationship and surface new opportunities to grow revenue. You will act as a key point of contact for our partners, establish a regular meeting cadence, and implement a best-in-class support model to help our partners succeed. This crucial role drives business planning, executing of programs and initiatives and works cross-functionally to support sales forecasting and planning, partner enablement, marketing, reporting, pipeline management, quarterly business reviews, and product roadmaps. This high-visibility role will collaborate across many functions (Product, Marketing, Design, Sales Enablement, Restaurant Success, Legal, Finance, Data, and Customer Support) to support our partners and maximize the opportunity. You will build and maintain an excellent feedback loop.

Requirements

• Not provided

Responsibilities

• Manage a portfolio of strategic product partners.
• Enhance partner relationships and identify new growth opportunities.
• Act as a key point of contact for partners.
• Establish and maintain a regular meeting cadence with partners.
• Implement a best-in-class support model for partners.
• Drive business planning and execution of programs and initiatives.
• Support sales forecasting and planning.
• Collaborate with cross-functional teams (Product, Marketing, Design, Sales Enablement, Restaurant Success, Legal, Finance, Data, and Customer Support).
• Build and maintain an excellent feedback loop.

Company Information

• About ChowNow: ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners, and the same goes for our culture. Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.