Product Operations Analyst at Instawork

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Artificial Intelligence, Online Labor MarketplaceIndustries

Requirements

Candidates should be early-career professionals with up to 2 years of experience, possessing a passion for technology products and a curiosity for AI. Strong analytical skills, comfort with spreadsheets, and a knack for problem-solving are essential. Eagerness to learn technical skills, including data analysis tools like SQL, is highly valued, as is a collaborative and hands-on approach. Familiarity with automation tools, data analysis exposure (SQL, Python, Tableau, Looker), internship or project experience in a tech environment, and customer-facing experience are considered bonuses.

Responsibilities

The Product Operations Analyst will support product rollouts and adoption by executing outreach and rollout plans for new features. They will contribute to product development by testing new capabilities, documenting findings, and providing user feedback. Responsibilities include analyzing feature performance by tracking key metrics and user behavior, championing the user experience by gathering and analyzing user feedback, and streamlining team operations by identifying and implementing process efficiencies.

Skills

Data Analysis

Problem-Solving

Excel

Google Sheets

Product Lifecycle

Data-Curious

Analytical Skills

Instawork

Connects businesses with vetted hourly workers

About Instawork

Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. It primarily serves companies looking for hourly workers, offering a solution that is more efficient than traditional staffing agencies. The platform features an intelligent matching system that pairs businesses with suitable workers from its extensive database, supported by a rigorous vetting process to ensure reliability. This has led to a high demand for Instawork's workers, with 93% of businesses wanting them to return and a low 2% no-show rate. Businesses can view worker profiles and experience before they pick up shifts, and those looking for full-time employees can also search and hire from the database. Instawork generates revenue by charging businesses for connecting them with workers, and its importance grew during the pandemic, solidifying its market position.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$144MTotal Funding

SERIES_DCompany Stage

Consulting, Consumer SoftwareIndustries

1,001-5,000Employees