[Remote] Lead Business Analyst, Product Analytics at Assured

Remote

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$160,000 – $175,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, SoftwareIndustries

Requirements

5+ years in Business Analysis, Product Analytics, or other data-driven roles
A track record of gathering and documenting business and reporting requirements across internal and external stakeholder groups
Deep understanding of reporting frameworks, dashboards, and data delivery
Comfort operating in evolving technical environments, adapting quickly when systems or data structures aren’t fully built out
A high bar for clarity, quality, and outcomes
The ability to move seamlessly between strategic discussions and hands-on analysis
Crisp, confident communication skills, especially when engaging with executives
The instincts of a translator and connector who listens, probes, and drives clarity
Intellectual curiosity: cares about the why, not just the what

Responsibilities

Be the bridge between customers, Product, Sales, and Client Engagement, translating business needs into clear, actionable data insights
Own requirements gathering, reporting alignment, and information flow across teams to ensure analytics directly support strategic goals
Surface patterns and gaps in customer data and drive investigations to resolution
Serve as the customer facing voice of Product Analytics, joining key client or partner calls and turning feedback into measurable requirements
Partner with analysts to deliver dashboards, reports, and metrics that answer priority business questions
Lead self initiated research on customer behavior, trends, pilots, and POCs to inform product and business strategy
Support customer facing data initiatives (e.g., engagement portals, report delivery) and communicate insights clearly to non-technical audiences
Collaborate seamlessly within the Product Analytics team to ensure consistent, high quality outputs
Join stakeholder calls to uncover data or reporting gaps, translating business needs into measurable analytics requirements
Map out existing reporting workflows and identify opportunities to standardize definitions, improve delivery, or surface new insights
Investigate a customer trend or pattern, trace the underlying data signals, and propose a plan to close visibility gaps
Partner with Product Analysts to turn a vague customer request into a structured dashboard or metric framework that drives real action
Tighten feedback loops between Product, Sales, and Analytics, making it easier for insights to move from the customer conversation to the product roadmap

Skills

Business Analysis

Data Insights

Requirements Gathering

Reporting

Data Analysis

Customer Communication

SQL

Assured

Digital solutions for insurance claims processing

About Assured

Assured.Claims provides digital solutions specifically for Property and Casualty (P&C) insurance carriers, focusing on enhancing the claims process. Their platform allows insurers to manage claims digitally, utilizing a combination of artificial intelligence and human interaction to facilitate effective communication with all parties involved. A key feature of their service is the First Notice of Loss (FNOL) web app, which helps insurers collect structured data at the beginning of a claim, leading to improved customer experiences and faster claim resolutions. Assured.Claims differentiates itself by offering a white-label solution, enabling insurers to implement their technology under their own brand without needing to develop it themselves. The company's goal is to streamline the claims process for insurers, ultimately improving efficiency and accuracy in claims handling.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$4.3MTotal Funding

SEEDCompany Stage

Fintech, AI & Machine LearningIndustries

51-200Employees

Benefits

Competitive salary & equity packages

Medical, dental, & vision

Life Insurance

PTO (Uncapped vacation days & paid holidays)

Family Leave

401(k) contribution

Commuter Benefits (Tax-advantaged commuter benefits account)

Health & Dependent Care FSAs (Pre-tax flexible spending accounts for out-of-pocket expenses)

Risks

Rising competition from new insurtech startups could erode Assured.Claims' market share.

Regulatory scrutiny on AI claims processing may increase compliance costs.

Data privacy concerns could lead to reputational damage for Assured.Claims.

Differentiation

Assured.Claims offers a unique FNOL web app for structured data collection.

The company provides a white-label solution for insurers to brand their own technology.

Assured.Claims combines AI and human interaction for empathetic claims communication.

Upsides

Increased AI adoption enhances claims process with 24/7 support and reduced response times.

IoT integration allows real-time data collection, improving claims accuracy.

Remote work trends drive demand for digital claims solutions, boosting Assured.Claims' market.

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