[Remote] Product Operations Associate, Hardware at Flock Safety

United States

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$93,000 – $136,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Safety, Security TechnologyIndustries

Requirements

3+ years of experience working in a high-growth environment with a technical background that provides the foundation for navigating engineering environments
Experience partnering across Operations functions to lead programs that achieve critical business outcomes around hardware delivery
Comfortable working in a fast-moving operational environment, focused on meeting and exceeding lofty metrics and goals, with strong follow-through and ability to self-manage multiple tasks and projects
Ability to gain alignment and drive decisions with key stakeholders, including Product, Operations, Engineering, and Finance, to ensure dependencies are identified and project goals are clear
Highly analytical, utilizing and developing reports and a suite of tools to assess operational trends, identify challenges, and design solutions
Proven experience as a member or leader of a team that has shipped consumer or IoT electronic devices
Experience with Google Sheets, SQL, and Sigma
Proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment
Highly adaptable self-starter who embraces change and knows how to pivot when confronted with new challenges
Diplomatic, tactful, and poised under pressure, with a high comfort with ambiguity
Capable of identifying gaps or risks and moving quickly to mitigate those issues, taking ownership and resolving problems
Team player that contributes positively to overall team morale and company culture

Responsibilities

Own the portfolio of accessory hardware supporting core product verticals of Audio, Video, and LPR (License Plate Readers) along with growth initiatives
Solve complex operational challenges affecting the delivery team
Work closely with cross-functional partners and leaders (Engineering Technical Program Managers, Supply Chain, Product) to influence change and drive meaningful business impact
Define and execute business requirements, including field testing and validation
Lead operational teams to hit scaling milestones for critical programs
Solve complex problems in providing customers with their end product to help make communities safer
Seek out and own projects that yield operational efficiency, improve cost and quality, and drive top-line growth

Skills

Key technologies and capabilities for this role

Product OperationsHardwareSupply ChainField TestingBusiness RequirementsCross-functional CollaborationAnalytical Skills

Questions & Answers

Common questions about this position

What is the salary range for the Product Operations Associate, Hardware position?

The salary range is $93K - $136K.

Is this role remote?

Yes, the position is remote.

What skills are required for this role?

The role requires 3+ years of experience in a high-growth environment with a technical background, experience partnering across Operations functions to lead hardware delivery programs, comfort in a fast-moving environment with strong follow-through, ability to drive decisions with stakeholders, and highly analytical skills with reporting.

What is the company culture like at Flock Safety?

Flock Safety has a high-performance, low-ego team driven by urgency, collaboration, and bold thinking, where employees tackle big challenges, move fast, continuously improve, and value teamwork, ownership, and solving tough problems.

What makes a strong candidate for this position?

A strong candidate is highly analytical, outcomes-driven, detail-oriented, a self-starter who thrives in ambiguous environments, and is excited to own projects that improve operational efficiency, cost, quality, and drive growth.

Flock Safety

License plate reader cameras for crime prevention

About Flock Safety

Flock Safety provides a system aimed at enhancing public safety through crime prevention while ensuring privacy and reducing bias. The main product is a network of license plate reader cameras that capture essential vehicle information, which helps in solving crimes. These cameras utilize machine learning technology to ensure that the data collected is objective and ethically used. Flock Safety serves a variety of clients, including neighborhoods, businesses, and law enforcement agencies in over 1,000 cities. The company operates on a subscription model, where clients pay for the installation, maintenance, and access to data and analytics. This approach not only generates a steady revenue stream but also allows clients to benefit from ongoing updates and support. Flock Safety's goal is to create safer communities by providing effective crime prevention tools that respect individual privacy and foster trust between the public and law enforcement.

Atlanta, GeorgiaHeadquarters

2017Year Founded

$372.2MTotal Funding

SERIES_ECompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Unlimited PTO

12 paid holidays

Fully-paid health benefits

16 weeks of parental leave

Work from home allowance

Learning & development stipend

Home office stipend

Risks

Privacy concerns may lead to legal challenges affecting ALPR technology operations.

Integration of drone technology may increase operational costs and financial strain.

Economic downturns could reduce client spending on subscription-based services.

Differentiation

Flock Safety integrates ALPR cameras with AI for unbiased crime-solving data.

The company offers a full-service, maintenance-free technology solution for public safety.

Flock Safety's platform combines community power to enhance safety across cities and businesses.

Upsides

Acquisition of Aerodome enhances drone technology for public safety solutions.

Partnership with MS2 expands AI Traffic Analytics capabilities for state agencies.

Solar-Powered Condor video solutions increase market penetration in infrastructure-lacking areas.

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