Product Manager at Remitly

Paris, Île-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, SaaS, Legal OperationsIndustries

Requirements

Solid understanding of the customer and target market
Familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas)
Proficient at reviewing and utilizing data from predefined dashboards to make decision recommendations
Understands the company technology stack at a high level, for his/her feature area
Uses technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)
Understands the relevant technology architecture
Ability to engage developers to understand technology constraints
Is curious and keen to learn and develop new ideas, skills and knowledge
Acts on feedback to improve him/herself
Looks for developmental opportunities in day-to-day work
Invests time and energy in self-development (professional qualifications, relevant reading, networking meetings, etc.)
Is able to ask effective questions and collect facts from multiple sources in order to solve problems
Is able to effectively identify and analyze issues

Responsibilities

Interacts with customers to represent requirements and understand key customer needs and market basics
Focuses on delivering customer commitments
Keeps up to date on news/incidents and understands what is happening in the market and with competitors
Autonomously analyzes situations and data
Compares and evaluates various possibilities, and makes recommendations for action that consider business implications
Executes on go to market launch plans as required
Works directly with internal business partners, e.g. sales to gather and assess product needs in the marketplace
Trains and educates internal business partners, e.g. sales
Contributes to building collateral and marketing materials and provides input and expertise
Directly addresses customer complaints
Interacts independently with customers through in person communication, e.g. at various customer events
Leads the execution of a product roadmap for a single feature area
Understands and utilizes the drivers for improving the customer experience
Leverages tools to coordinate activities and ensure quality based on the development methodology in place
Defines and prioritizes requirement changes for engineering and performs analysis to meet acceptance criteria
Participates and contributes to process improvement activities
Meaningfully contributes to development and execution of the product strategy
Makes links between personal goals and the product teams/business strategy
Understands how role contributes to success of product and business strategy and goals

Skills

Product Management

Customer Research

Jobs To Be Done

Personas

Data Analysis

Dashboards

Go-to-Market Strategy

Product Launches

Stakeholder Management

Agile Development

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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