[Remote] Principal Solutions Engineer at FreshBooks

San Mateo, California, United States

FreshBooks Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Customer Relationship Management (CRM), Employee Experience Software, IT Service Management (ITSM)Industries

Skills

Key technologies and capabilities for this role

AI-first Employee Experience softwareITSMITAMITOMESMScalable platformsCustomer experience (CX)Employee experience (EX)Strategic thinkingCommunicationProblem-solving with technology

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote.

What is the salary range for this Principal Solutions Engineer role?

This information is not specified in the job description.

What experience is required for this role?

The role requires 10+ years of experience in sales engineering or a related field.

What kind of company culture does Freshworks have?

Freshworks emphasizes a people-first approach to AI, building uncomplicated service software, and fostering a high-growth environment where employees move fast and make significant impact.

What makes a strong candidate for this Principal Solutions Engineer position?

Strong candidates are strategic thinkers, confident communicators, and passionate about solving business problems with technology, with experience partnering with enterprise customers and leading technical demonstrations.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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