Principal Program Manager, Growth Initiatives at Constant Contact

Waltham, Massachusetts, United States

Constant Contact Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing TechnologyIndustries

Requirements

  • 7+ years of experience in strategic operations, business operations, program management, or similar roles—preferably in tech or fast-paced, matrixed environments
  • Deep experience in strategic execution: managing complex programs with multiple stakeholders, driving decision-making, and ensuring alignment with high-level business goals
  • Low-ego, high-impact leadership style with a strong sense of ownership and proactivity
  • Skilled in project/program management, business case development, process design, and execution under ambiguity
  • Communicate crisply and effectively, with a strong ability to distill complexity into executive-ready messaging
  • Fluent in business metrics, resource modeling, and prioritization frameworks
  • Highly organized, deadline-driven, and comfortable orchestrating moving pieces across multiple domains
  • Proficiency in systems thinking, integration touchpoints, and the operational flow of cross-functional teams
  • Working knowledge of strategic planning processes (e.g., MBRs, capacity planning, initiative intake)
  • Proactive

Responsibilities

  • Partner with the Group Vice President to drive cross-functional alignment and operational efficiency by identifying gaps and implementing scalable, streamlined solutions
  • Score and prioritize initiatives using cost/impact frameworks; assess feasibility and secure resourcing across Product, Engineering, Design, Marketing, and more
  • Proactively flag constraints, surface tradeoffs, and ensure initiatives are staffed and sequenced for success
  • Support validation and refinement of the corporate portfolio strategy by ensuring operational alignment and initiative feasibility across teams
  • Act as the connective tissue across teams, leading high-priority initiatives from planning through execution while ensuring alignment, accountability, and timely delivery
  • Lead Go-To-Market planning efforts, partnering with subject matter experts to drive readiness, launch coordination, and seamless operational execution
  • Track and analyze key performance metrics tied to business impact, operational efficiency, and cross-functional alignment
  • Translate data into clear, actionable insights that inform strategic decisions and drive continuous improvement
  • Develop and deliver executive-ready documentation, updates, and presentations for internal and leadership audiences on a weekly, monthly, and quarterly basis
  • Leverage AI tools to streamline reporting, synthesize insights, and improve communication speed and responsiveness across the organization

Skills

Program Management
Project Management
Strategic Planning
Cross-functional Alignment
Operational Efficiency
Resource Allocation
Initiative Prioritization
Cost/Impact Frameworks
Stakeholder Management
Reporting

Constant Contact

Digital marketing solutions for small businesses

About Constant Contact

Constant Contact offers digital marketing solutions for small businesses and nonprofits, focusing on email and social media marketing. Their user-friendly tools help clients create effective marketing campaigns to engage their target audiences and drive sales or donations. Operating on a subscription-based model, Constant Contact provides various pricing tiers to accommodate different business sizes, making their services accessible to all. The company aims to simplify marketing for organizations that may lack the resources or expertise to manage complex campaigns.

Waltham, MassachusettsHeadquarters
1995Year Founded
$420.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Health Insurance
Paid Vacation
Hybrid Work Options
Professional Development Budget
Paid Sick Leave
Paid Holidays

Risks

Increased competition from AI-driven platforms like ActiveCampaign and Mailchimp.
Potential strategic shifts due to the sale of Siris Capital's ownership stake.
Data privacy challenges from integrations with platforms like Square.

Differentiation

Constant Contact offers AI-powered tools like Campaign Builder and BrandKit.
The company integrates with over 300 apps, including Square and HostGator.
Constant Contact provides a subscription-based model with various pricing tiers.

Upsides

Constant Contact is recognized as a market leader in email marketing.
The partnership with Square enhances marketing and transaction capabilities.
Expansion in APAC positions the company for growth in Asia-Pacific.

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