Principal Platform Architect- Banking

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Enterprise Software, Financial ServicesIndustries

Requirements

Candidates must live in Toronto or a nearby area and have experience as a Principal Platform Architect in the banking industry. They should possess expertise in guiding customers through digital transformation, leading solutioning and scoping discussions, and driving the successful delivery of strategic projects. A strong understanding of ServiceNow platform best practices, instance strategy, technical governance, core data, integrations, and overall platform health is essential. The role requires the ability to interface with customers across executive, platform owner, enterprise architect, and development teams.

Responsibilities

The Principal Platform Architect will act as an expert across assigned contracts, providing architectural guidance, technical governance, and best practices for ServiceNow's largest and most strategic accounts. They will build strong relationships with customer technical and business leaders to align ServiceNow solutions with business strategy, and collaborate with GTM, Delivery, and joint teams to bridge the gap between sales, solutioning, and execution. The role involves contributing to leading practices, standards, and thought leadership related to the ServiceNow platform, and providing input to the ServiceNow product strategy team to steer the product roadmap. Responsibilities also include helping customers establish a solid technical foundation in the ServiceNow platform, design solutions to drive business outcomes through adoption, and guide teams to deliver solutions on a technical architecture designed for long-term success.

Skills

Digital Transformation

Solutioning

Scoping

Pre-sales

Project Delivery

Thought Leadership

Best Practices

Technical Governance

Platform Strategy

Agility

Sustainability

Relationship Building

Business Strategy Alignment

AI Technology

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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