Principal Implementation Consultant

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

Candidates must possess over 10 years of experience in software implementation, with a proven track record of leading complex, multi-phase enterprise-scale rollouts. A strong background in managing executive-level relationships, influencing internal roadmaps, and driving cross-functional outcomes is essential. Deep understanding of implementation frameworks, change management, mortgage software/systems, and scalable delivery models is required. Exceptional verbal and written communication skills and leadership experience, including mentoring and training, are also necessary.

Responsibilities

The Principal Implementation Consultant will lead enterprise and strategic customer implementations, advising executives on change management and adoption strategies. This role involves driving internal process improvements, establishing best practices for implementation methodology and customer onboarding, and managing risks. The consultant will partner with Product, Engineering, and Customer Experience teams to influence the product roadmap, establish scalable frameworks and playbooks, and represent Implementation in cross-functional working groups as a subject matter expert. Additionally, they will lead and mentor other Implementation Consultants and contribute to hiring and training efforts.

Skills

software implementation

enterprise-scale deployments

business requirements translation

change management

workflow transformation

customer onboarding

risk management

product roadmap

implementation methodology

mortgage software

scalable delivery models

executive relationship management

Polly

Cloud-based platform for mortgage operations

About Polly

Polly.io offers a platform designed to improve the mortgage industry by making operations more efficient for lenders. The platform is cloud-based, which means it uses internet technology to provide secure and scalable services. This allows lenders to access advanced tools for data analysis and machine learning, helping them to price loans and manage loan locks more accurately and quickly than traditional methods. Polly.io also features a Loan Trading Exchange that connects buyers and sellers of mortgage loans, making the process more transparent and efficient. By providing real-time analytics and market insights, Polly.io helps lenders make better decisions. The goal of Polly.io is to empower lenders of all sizes to enhance their productivity and profitability through its comprehensive suite of tools.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$74.9MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Professional growth & upward mobility

Competitive salaries

100% paid medical/vision/dental/disability/life insurance

Unlimited PTO

Remote environment

Risks

Increased competition from similar fintech solutions could erode Polly's market share.

Continuous technological advancements may require costly updates to Polly's platform.

Economic downturns could negatively impact demand for Polly's mortgage services.

Differentiation

Polly offers the industry's first cloud-native, commercially scalable Product and Pricing Engine.

The platform integrates advanced data science and machine learning for superior mortgage pricing accuracy.

Polly's Loan Trading Exchange enhances transparency and efficiency in the mortgage loan sale cycle.

Upsides

Polly's cloud-based platform aligns with the industry's digital transformation trend.

The integration with nCino enhances loan officer mobility and engagement opportunities.

Polly's Lender Intelligence tool provides valuable market insights for data-driven decisions.

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