Senior Implementation Engineer
Rad AIFull Time
Senior (5 to 8 years)
Candidates must possess over 10 years of experience in software implementation, with a proven track record of leading complex, multi-phase enterprise-scale rollouts. A strong background in managing executive-level relationships, influencing internal roadmaps, and driving cross-functional outcomes is essential. Deep understanding of implementation frameworks, change management, mortgage software/systems, and scalable delivery models is required. Exceptional verbal and written communication skills and leadership experience, including mentoring and training, are also necessary.
The Principal Implementation Consultant will lead enterprise and strategic customer implementations, advising executives on change management and adoption strategies. This role involves driving internal process improvements, establishing best practices for implementation methodology and customer onboarding, and managing risks. The consultant will partner with Product, Engineering, and Customer Experience teams to influence the product roadmap, establish scalable frameworks and playbooks, and represent Implementation in cross-functional working groups as a subject matter expert. Additionally, they will lead and mentor other Implementation Consultants and contribute to hiring and training efforts.
Cloud-based platform for mortgage operations
Polly.io offers a platform designed to improve the mortgage industry by making operations more efficient for lenders. The platform is cloud-based, which means it uses internet technology to provide secure and scalable services. This allows lenders to access advanced tools for data analysis and machine learning, helping them to price loans and manage loan locks more accurately and quickly than traditional methods. Polly.io also features a Loan Trading Exchange that connects buyers and sellers of mortgage loans, making the process more transparent and efficient. By providing real-time analytics and market insights, Polly.io helps lenders make better decisions. The goal of Polly.io is to empower lenders of all sizes to enhance their productivity and profitability through its comprehensive suite of tools.