Flatfile

Senior Implementations Consultant - Professional Services

United States

$160,000 – $190,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Enterprise SoftwareIndustries

Requirements

Candidates should have over 5 years of experience in a customer-facing technical role, such as Solutions Engineer or Implementation Consultant, with a proven history of successful enterprise software implementations. Proficiency in programming languages like JavaScript/TypeScript or Python for scripting, automation, and API integrations is required, along with expertise in data manipulation, transformation, and API consumption (REST, GraphQL). Strong skills in conducting discovery sessions, gathering business requirements, and translating them into technical solutions, coupled with meticulous problem-solving abilities and attention to detail, are essential.

Responsibilities

The Senior Implementations Consultant will serve as the primary technical lead for enterprise clients, managing complex implementation projects and architecting Flatfile integrations within their ecosystems. Responsibilities include acting as a subject matter expert in API-driven workflows, troubleshooting integration challenges, and guiding clients through deployment best practices to accelerate their time-to-value. This role involves partnering with Program Management for end-to-end implementation, conducting discovery sessions, translating business needs into technical specifications, developing custom solutions using Flatfile's APIs and SDKs, and writing code for customization. Additionally, the consultant will create technical documentation, collaborate with product and engineering teams, provide technical training and support, mitigate implementation risks, and contribute to improving implementation methodologies.

Skills

API integration
Technical consulting
Customer enablement
Product execution
Systems-level thinking
Troubleshooting
Deployment best practices
Project management

Flatfile

Data import solution for businesses

About Flatfile

Flatfile provides a data import solution that helps businesses streamline their data import workflows. Its main product is a smart API that allows companies to embed a file importer into their applications, which can automatically collect and convert data files from various sources. This makes it easier for businesses to manage large volumes of data and collaborate on data onboarding projects. Unlike many competitors, Flatfile offers a freemium model, allowing users to try the service for free and upgrade as their needs grow. The platform is built on modern cloud technologies, ensuring scalability and compliance with industry regulations for data safety. The goal of Flatfile is to enhance the data import process for businesses, delivering a quick and lasting return on investment.

Denver, ColoradoHeadquarters
2018Year Founded
$92.1MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Healthcare
Flexible time off
Generous parental leave
401k matching
The latest hardware
Ergonomic equipment
Home office makeover
Career development

Risks

Increased competition from AI-powered startups could threaten Flatfile's market share.
Integration challenges from acquiring Chatcsv Inc. may disrupt Flatfile's operations.
Reliance on Amazon S3 exposes Flatfile to third-party service risks.

Differentiation

Flatfile offers an AI-assisted data exchange platform with an extensible API-first approach.
The platform supports enterprise-scale data import solutions, enhancing developer productivity and data quality.
Flatfile's compliance with SOC 2, HIPAA, and GDPR ensures high data safety standards.

Upsides

Flatfile's acquisition of Chatcsv Inc. enhances its AI capabilities for advanced data processing.
The rise of low-code platforms aligns with Flatfile's easy-to-integrate API approach.
Growing demand for data quality and governance boosts Flatfile's data import and cleansing solutions.

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