Head of Data Implementations & Operations

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health Insurance, Benefits AdministrationIndustries

Requirements

Candidates should have over 5 years of experience in an operations role within a fast-paced startup, high-growth tech company, or other complex, high-performance organization. Proven experience managing and developing a team of individual contributors is required, along with strong data fluency, analytical skills, and a strategic mindset. Exceptional project management and stakeholder communication skills are also necessary, with preferred experience in healthcare data sets, common data exchange tools and protocols, and proficiency with SQL and Google Sheets.

Responsibilities

The Head of Data Implementations & Operations will lead, mentor, and grow a team responsible for end-to-end data feed implementation and maintenance from carriers and other systems. They will develop and scale operational processes for data and network configuration, acting as a senior leader and escalation point for the data implementations function. This role involves collaborating with Product, Engineering, and Customer Success to drive strategic projects and improve tooling, serving as a subject matter expert for troubleshooting data file issues and overseeing provider network configurations, and holding the team accountable to high standards of operational excellence.

Skills

Data Implementation

Data Operations

Team Leadership

Process Improvement

Healthcare Data

Benefits Administration

Data Feeds

Carrier Relations

TPA Relations

PBM Relations

Garner Health

Healthcare data platform improving patient outcomes

About Garner Health

Garner Health focuses on improving patient outcomes and reducing healthcare costs by utilizing a vast database of medical records. With over 60 billion records from 320 million patients, Garner identifies healthcare providers who are known for accurate diagnoses and better patient care. Individuals and families can use Garner's app and Concierge team to find in-network healthcare providers that are available and conveniently located. Additionally, Garner offers a reimbursement service that covers out-of-pocket medical expenses for visits to these top providers. For corporate clients, Garner provides a solution that enhances employee benefits and lowers costs without altering existing plans or networks. This approach allows companies to achieve savings and improve value-based care through data-driven insights. Garner's goal is to leverage its extensive claims database to deliver valuable services that enhance healthcare experiences for both individual and corporate clients.

New York City, New YorkHeadquarters

2019Year Founded

$59.6MTotal Funding

SERIES_BCompany Stage

Data & Analytics, HealthcareIndustries

201-500Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from similar healthcare data analytics companies threatens Garner's market share.

Stricter data privacy regulations may limit Garner's access to necessary datasets.

Direct-to-consumer healthcare apps could divert individual clients from Garner's employer-based solutions.

Differentiation

Garner Health leverages the largest claims database in the U.S. for accurate provider recommendations.

The company offers a unique reimbursement service for out-of-pocket medical costs.

Garner's non-disruptive corporate solutions enrich benefits without changing plans or networks.

Upsides

Increased telehealth adoption enhances Garner's platform for remote, high-quality care access.

The rise of personalized medicine aligns with Garner's data-driven provider identification approach.

Growing consumer-driven healthcare supports Garner's model of empowering individuals with data.

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