Presales - Sr Enterprise Architect

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AI, IT ServicesIndustries

Requirements

Candidates must have 15+ years of IT experience, with at least 10 years of proven success in influencing senior technology leaders in a pre-sales, customer, or delivery-focused role. Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment is required, along with experience leveraging or critically thinking about AI integration into work processes. Strong executive engagement skills and an inspirational mindset are also necessary.

Responsibilities

The Enterprise Architect will build credibility and trust with technical leaders at large customers by developing cross-functional strategies and solutions. They will act as a business and technical leader, creating and communicating high-level architectures and strategies that leverage best practices and industry standards. Responsibilities include engaging with customer executives to identify pain points, leading architecture and design engagements, understanding customer business strategies, and articulating how ServiceNow enables value. The role involves interacting at multiple levels within customer accounts, providing thought leadership, and collaborating with internal business units to create best practices and reference architectures.

Skills

Enterprise Architecture

Pre-sales

Technical Leadership

Solution Design

Platform Strategy

Customer Engagement

Executive Engagement

Cloud Computing

IT Strategy

Business Process Improvement

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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