ServiceNow

Presales Senior Enterprise Architect (Field CTO) Manufacturing Industry

Washington, District of Columbia, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Enterprise SoftwareIndustries

Requirements

Candidates should possess 15+ years of IT experience, with at least 10 years focused on influencing senior technology leaders. A strong understanding of the manufacturing industry and experience with enterprise architecture, AI platforms, and digital transformation initiatives is necessary. Familiarity with ServiceNow's platform and its AI capabilities is also required.

Responsibilities

The Presales Senior Enterprise Architect will engage with customer executives and stakeholders to understand their pain points and demonstrate the value of the ServiceNow platform. They will design and articulate high-level architectures and strategies, aligning ServiceNow capabilities with customer initiatives like IT transformation and AI. Responsibilities include conducting workshops, creating customer deliverables such as roadmaps and operating models, and representing ServiceNow in industry forums to foster thought leadership.

Skills

Enterprise Architecture
AI
Cloud Computing
Business Transformation
Solution Design
Technical Leadership
Executive Engagement
Manufacturing Industry

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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