Senior Principal Architect, Global Manufacturing CTO
SnowflakeFull Time
Expert & Leadership (9+ years)
Candidates should possess 15+ years of IT experience, with at least 10 years focused on influencing senior technology leaders. A strong understanding of the manufacturing industry and experience with enterprise architecture, AI platforms, and digital transformation initiatives is necessary. Familiarity with ServiceNow's platform and its AI capabilities is also required.
The Presales Senior Enterprise Architect will engage with customer executives and stakeholders to understand their pain points and demonstrate the value of the ServiceNow platform. They will design and articulate high-level architectures and strategies, aligning ServiceNow capabilities with customer initiatives like IT transformation and AI. Responsibilities include conducting workshops, creating customer deliverables such as roadmaps and operating models, and representing ServiceNow in industry forums to foster thought leadership.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.