Member Support Specialist
WellthFull Time
Entry Level & New Grad
Candidates must possess a high school diploma or equivalent experience, with a minimum of 2 years in a customer service role. Experience with Business Intelligence (BI) solutions such as Spotfire, Tableau, or Power BI is required, along with familiarity with ServiceNow and SQL. A solid understanding of technical, operative, or administrative methods is also necessary.
The Preclarus Customer Service Representative will act as a liaison to the development team, providing product and service information to users of Preclarus Products. They will answer customer questions, resolve emerging problems accurately and efficiently, and support users across Eastern Europe, the Middle East, and Africa.
Provides life sciences products and services
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.