Tala

People Operations Generalist

India

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FintechIndustries

People Operations Generalist - India

Employment Type: Full-time


About Tala

Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.

By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

Are you passionate about creating meaningful employee experiences and building people-first workplaces? Tala is looking for a dynamic and detail-oriented People Operations Generalist to join our India team.

In this role, you'll be the backbone of our employee lifecycle—owning everything from onboarding and payroll to engagement, compliance, and offboarding. You’ll partner closely with our People Director to streamline processes, nurture culture, and help build a workplace where people thrive.

If you’re someone who thrives in fast-paced environments, values both precision and empathy, and wants to contribute to a mission-driven company transforming financial access—this role might be for you.


What You'll Do

  • Payroll Administration
  • Manage onboarding procedures
  • Manage separation processes
  • Oversee vendor relationships
  • Ensure statutory compliance
  • Handle benefits administration
  • Play a key role in the POSH framework for India
  • Supervise benefits programs, including Mediclaim and Accident insurance coverage
  • Support all internal HRIS systems such as Lattice and Bamboo, ensuring accurate and current employee data
  • Plan and coordinate employee engagement activities like virtual events, wellness programs, team-building exercises, and recognition initiatives
  • Manage compliance and statutory filings
  • Assist with employee training and development programs to foster skill enhancement and career growth
  • Support the recruitment process
  • Analyze and report on key HR metrics, including employee satisfaction, turnover, and engagement surveys.

What You'll Need

  • Experience: 5-8 years of experience in HR Generalist, Operations & Engagement activities
  • Education: Post-Graduation in Human Resources (Preferred)
  • Skills & Attributes:
    • Self-motivated and high on initiative
    • Proficient in MS Office
    • Excellent communication skills – spoken, written, reading and listening skills
    • Execution mindset with a high level of achievement orientation
    • High on ideation, curiosity, and willingness to learn
    • Adaptable and willing to learn and evolve
    • Solution-finding approach
    • Exceptionally high attention to detail (non-negotiable)
    • A humble and empathetic approach
    • Proactive working style

Our Vision

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status.

Skills

Employee Lifecycle Management
Onboarding
Payroll
Engagement
Compliance
Offboarding
Process Streamlining
Culture Building
People Operations

Tala

Digital wallet and lending platform for underserved

About Tala

Tala operates as a digital wallet and lending platform that focuses on providing financial services to individuals who are often overlooked by traditional banks. The platform uses artificial intelligence and machine learning to create a personalized financial experience for its users. Customers can access instant credit, transfer money easily, and pay bills all through a single app. Tala's unique data tools allow it to serve a diverse range of customers, including those without access to conventional banking. The company generates revenue through interest and fees on the credit it offers, as well as transaction fees for money transfers and bill payments. Operating in multiple countries across three continents, Tala adapts its services to different markets while aiming to enhance the financial well-being of its users by providing tailored credit lines and financial advice.

Santa Monica, CaliforniaHeadquarters
2011Year Founded
$341.1MTotal Funding
DEBTCompany Stage
Fintech, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Remote Work Options
Flexible Work Hours
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance

Risks

Increased competition from Stripe in crypto payments could challenge Tala's market position.
Keytom's launch may attract Tala's crypto-interested customer base, reducing market share.
Apple's NFC chip decision could lead to more competition in the digital wallet space.

Differentiation

Tala uses AI to offer personalized financial experiences to underserved individuals.
The company provides instant credit and expansive bill payment options via a single app.
Tala's proprietary data tools enable services for those without traditional banking access.

Upsides

Integration of stablecoin payments could enhance Tala's transaction speed and cost-effectiveness.
Apple's NFC chip opening may allow Tala to offer more seamless payment options.
Equifax's AI advancements highlight potential for Tala to improve its credit scoring systems.

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