People Operations and Workplace Partner at Airwallex

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

Strong knowledge and understanding of Malaysian employment laws and other related governing bodies such as MOHR
Capable of navigating local regulatory requirements to ensure full compliance
High attention to detail
Local expertise in employment regulations

Responsibilities

Support the employee lifecycle: Manage the onboarding and offboarding processes seamlessly—prepare documents, issue and collect company assets, and ensure overall great employee experience
Maintain accurate employee records in our HRIS and other People Systems
Address general HR inquiries and escalate complex matters when needed
Prepare employment-related letters and handle work visa arrangements, partnering with existing vendors
Contribute to continuous improvement projects including recommending and implementing improvements to our current People administrative process
Ensure our facilities and workplaces are functioning well, partnering with building management and in-house IT to ensure our workspace stays well-maintained, clean, safe, and full of good vibes
Lead and support the expansion of our workspace needs as we continue to grow by working with building management and advisors to identify additional areas for us to grow into as our business scales
In the future, work with a cross-functional team (implied for workplace expansions)
Be the first point of contact for HR queries on processes and policies
Assist in cultivating a workspace culture to ensure a positive employee experience
Support other workplace needs in other regions alongside local teams

Skills

Key technologies and capabilities for this role

People OperationsWorkplace ManagementFacilities PlanningEmployee EngagementCommunity BuildingHeadcount PlanningOffice ExpansionHR Operations

Questions & Answers

Common questions about this position

What is the salary for this People Operations and Workplace Partner role?

This information is not specified in the job description.

Is this role remote or onsite?

The role is onsite.

What key skills are needed for this position?

Key skills include high attention to detail for maintaining employee records in HRIS and People Systems, managing onboarding and offboarding processes, and addressing HR inquiries effectively.

What is the company culture like at Airwallex?

The People & Talent team is global, vibrant, and dynamic, focusing on creating a positive and inclusive work environment that fosters growth, innovation, collaboration, and employee wellbeing.

What makes a strong candidate for this role?

Strong candidates excel in planning for headcount growth and geographic expansion, managing workplace setups to support team needs and community building, particularly in the Malaysia office, while handling people operations with attention to detail.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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