[Remote] Senior People Operations Generalist at Mercury

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, Startups, Small BusinessesIndustries

Requirements

4-6 years of experience as a People Operations specialist, generalist, or equivalent in a high-growth company, with at least 2+ years of hands-on experience in leave of absence administration and HR compliance, legal, and/or policy work
Experience using Workday (as an administrator)
Experience and/or interest in managing DEIB initiatives, such as ERG programs
Empathy and emotional intelligence, with the ability to handle sensitive, personal, and confidential matters with extreme care
Exceptional verbal and written communication skills, with the ability to switch communication styles based on the audience and objectives
Highly organized and detail-oriented, with the ability to manage dozens of leave cases and multiple projects at once
Comfortable working in ambiguous, ever-changing environments, and able to adapt and pivot with ease

Responsibilities

Act as Mercury’s primary point of contact and global subject matter expert for all things related to leave of absences, including deep knowledge in international leave practices and compliance
Lead the development of country-specific leave of absence policies, ensuring they are tailored to each country's unique requirements and regulatory landscape
Manage the end-to-end process to ensure a smooth employee experience for both employees, managers, and cross-functional stakeholders during leaves
Serve as a key partner in the creation and implementation of global People Policies, ensuring they are compliant, scalable, and aligned with Mercury’s culture and values
Proactively build and maintain toolkits, guides, and frameworks that support both employee experience and business needs
Serve as the Absence partner for Workday, responsible for updating leave dates, holiday calendars, work schedules, and time off configurations
Understand job architecture at a high level and provide hands-on support to the HRIS Lead on a regular basis
In partnership with the People team, own the vision and strategic direction for Employee Resource Groups (ERGs), ensuring they serve as opportunities for employees to build meaningful connections in a remote-first environment
Function as the primary point of contact and advisor for all ERG leads and leadership partners by facilitating meetings to discuss engagement ideas and troubleshooting challenges
Project manage the annual DEIB Charter Metrics in partnership with Data Science, Design, and Recruiting

Skills

Key technologies and capabilities for this role

Leave of Absence ManagementGlobal HR ComplianceWorkdayPeople PoliciesDEIB InitiativesEmployee Resource GroupsHRISInternational Leave Practices

Mercury

Banking services for startups and founders

About Mercury

Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$146.8MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Custom equipment setup

401(K) matching

12+ weeks paid parental leave

Book budget

Wellness benefits

Grocery budget

Paid lunch

Personalized callsign

Unlimited vacation policy (with mandatory minimum)

Risks

Mercury's decision to stop serving certain countries may lead to customer loss.

Integration challenges from the Teal acquisition could disrupt services.

Expansion into consumer banking might divert focus from core startup services.

Differentiation

Mercury offers both business and personal banking services, unlike many fintech competitors.

The company provides integrated financial management tools, enhancing startup operational efficiency.

Mercury's Raise program connects startups with investors, mentors, and other founders.

Upsides

Mercury secured a $100 million credit warehouse to expand its credit card business.

The acquisition of Teal enhances Mercury's financial management offerings for startups.

Mercury Personal expands market reach by attracting tech-savvy individuals.

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