Senior Technical Consultant
VercelSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- 3+ years of WalkMe professional services or related web or mobile development experience
- A solid understanding of HTML, jQuery, CSS and website frameworks, features and technicalities
- The ability to explain technical concepts to non-technical audiences
- Experience providing customer facing hands-on troubleshooting and coaching demonstrations
Responsibilities
- Oversee the technical execution of multiple concurrently running “Coaching” projects, managing scope, value, and quality
- Conduct quality assurance audits, host technical training calls, and provide troubleshooting support for partners and their clients
- Own resolution plan for technical project roadblocks
- Assess and design technical-focused partner enablement programs
- Foster collaboration with teams including Services, Technical Support, Customer Education and Sales
- Lead and contribute to process improvement projects to further refine the partner customer lifecycle
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the compensation for the Partner Technical Manager role?
The OTE range for this role is between $XXX and $XXXX, with actual base pay depending on factors like location, training, skills, experience, business needs, and market demands. This role may also be eligible for bonus and benefits as part of the competitive total rewards package.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What skills are required for the Partner Technical Manager position?
Candidates need 3+ years of WalkMe professional services or related web or mobile development experience, a solid understanding of HTML, jQuery, CSS and website frameworks, the ability to explain technical concepts to non-technical audiences, and experience providing customer-facing hands-on troubleshooting and coaching demonstrations.
What is the company culture like at WalkMe?
WalkMe approaches Diversity, Equity and Inclusion (DEI) with collaboration, innovation, and accountability, committing to an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
What makes a strong candidate for this Partner Technical Manager role?
A strong candidate has 3+ years of WalkMe professional services or related web/mobile development experience, solid knowledge of HTML, jQuery, CSS, and website frameworks, plus the ability to explain technical concepts to non-technical audiences and provide hands-on troubleshooting.
WalkMe
Digital adoption platform for user guidance
About WalkMe
WalkMe specializes in Digital Adoption Platforms (DAP) that enhance user experiences for employees and customers. The platform works by overlaying visual cues and personalized content on websites or enterprise software, which helps users with onboarding, training, and provides real-time contextual guidance. This approach allows users to navigate complex systems more easily and efficiently. Unlike many competitors, WalkMe focuses on continuous support and updates through a subscription-based model, ensuring that clients receive ongoing assistance. The main goal of WalkMe is to improve enterprise productivity and user engagement by facilitating effective digital adoption in the workplace.
San Francisco, CaliforniaHeadquarters
2011Year Founded
$299.1MTotal Funding
IPOCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees
Benefits
Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families
401(k) with company matching program
Parental Leave programs
Vacation policy to encourage a healthy work-life balance
WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
Risks
SAP acquisition may lead to internal restructuring and potential operational disruptions.
Integration with SAP's offerings could face technical challenges, delaying benefits.
Intensifying competition in the digital adoption market could erode WalkMe's market share.
Differentiation
WalkMe offers a code-free platform for digital adoption, simplifying user experiences.
The platform provides real-time contextual guidance, enhancing onboarding and training processes.
WalkMe's subscription model ensures continuous support and updates for enterprise clients.
Upsides
Increased demand for digital adoption platforms boosts WalkMe's market potential post-pandemic.
Strategic partnerships with Cognizant and UST expand WalkMe's reach and capabilities.
WalkMeX, an AI copilot, enhances user engagement with contextual awareness and AI-driven suggestions.
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