Partner Success Manager (Remote) at Rula

United States

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$128,500 – $143,600Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, HealthcareIndustries

Requirements

5+ years working with external partners in account management, account delivery, or solutions consultants roles
Proficiency in data analysis and reporting tools, including but not limited to reviewing and manipulating data in Google sheets, Excel, or Looker to determine process improvement initiatives. Must have experience creating or pulling your own data
Excellent executive presence and communication skills. Past experience communicating with external customers and executive stakeholders
Organizational skills; ability to project manage priorities across multiple stakeholders
Ability to gather “customer requirements”, work internally to determine what is available, and synthesize any actions needed for internal audiences

Responsibilities

Manage client needs
Own the analyses that drive insight, transparency, and informed decision-making
Work cross-functionally to turn data into meaningful stories that strengthen partnerships and guide process improvements

Skills

Key technologies and capabilities for this role

Account ManagementData AnalysisGoogle SheetsExcelLookerReportingExecutive Presence

Questions & Answers

Common questions about this position

What is the salary range for the Partner Success Manager position?

The salary range is $128.5K - $143.6K.

Is this role remote, and are there any location restrictions?

Yes, this is a 100% remote role in a remote-first company, available in most U.S. states except Hawaii.

What are the required skills for this Partner Success Manager role?

Required skills include 5+ years in account management or similar roles with external partners, proficiency in data analysis tools like Google Sheets, Excel, or Looker, excellent executive presence and communication skills, organizational skills for project management, and ability to gather customer requirements and synthesize actions.

What is the company culture like at Rula?

Rula has a supportive, high-performing team that thrives on clear communication, shared goals, and continuous improvement, with a passion for mental health care and a remote-first environment.

What makes a strong candidate for this role?

A strong candidate has the required 5+ years in partner account management, data analysis proficiency, and communication skills; preferred experience in healthcare or consulting, plus creating executive materials, enhances candidacy, but all interested applicants are encouraged to apply.

Rula

Telehealth platform for mental health services

About Rula

Rula operates in the telehealth market, focusing on mental health services. The platform helps individuals find suitable therapists by matching them based on their preferences, insurance information, and specific needs. Rula partners with major insurance carriers to offer affordable mental healthcare, making it accessible to a wider audience. The company has a network of over 8,000 licensed therapists, ensuring high-quality care through thorough background checks and clinical reviews. Clients can connect with therapists via live video sessions, providing convenience and flexibility. Rula's goal is to simplify the process of accessing mental health support and to make therapy more affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2019Year Founded

$107.9MTotal Funding

SERIES_BCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Remote Work Options

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Parental Leave

Mental Health Support

Home Office Stipend

Phone/Internet Stipend

Wellness Program

Risks

Increased competition from telehealth startups may erode Rula's market share.

Rapid provider network expansion could challenge consistent quality of care.

Reliance on insurance partnerships risks changes in reimbursement policies.

Differentiation

Rula offers a network of over 10,000 diverse, licensed mental health providers.

Rula's partnerships with major insurers ensure affordable care for over 120 million people.

Rula provides next-day therapy availability and 24/7 crisis support across the U.S.

Upsides

Partnership with Amino Health expands Rula's reach and patient acquisition potential.

Collaboration with Amazon enhances visibility and accessibility for mental health services.

Doug Newton's appointment as CMO strengthens clinical strategies and patient care quality.

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