Ema

Partner Success Architect

United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Enterprise Software, BiotechnologyIndustries

Position Overview

  • Location Type: Hybrid (Remote with 3 days in-office per week)
  • Job Type: Full-Time
  • Salary: Compensation determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Ema is building the world’s largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We’ve raised over $60M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India.

As a Partner Success Architect, you will serve as a critical bridge between Ema’s platform capabilities and our partners' business and technical goals. You will own the technical co-creation process with partners, enabling them to build, position, and deliver innovative AI employee solutions powered by Ema. This role is deeply cross-functional, requiring collaboration with Sales, Product, Engineering, and Customer Success to amplify Ema’s presence through strategic alliances.

Key Responsibilities

  • Lead technical co-creation by running discovery sessions and prototype AI employee workflows with partners using Ema’s GWE.
  • Build pre-sales assets by creating solution templates, demos, and reference architectures to support sales and showcase capabilities.
  • Drive Partner Enablement to own technical onboarding, design enablement materials, and support partners in scaling their solutions.
  • Act as Trusted Advisor by providing ongoing technical guidance, troubleshooting, and feedback loops between partners and internal teams.
  • Support GTM and Field Sales by delivering demos, proofs-of-value, and contribute to GTM assets and playbooks with field and partner teams.
  • Track and Optimize Impact by measuring partner success with KPIs, gather market feedback, and represent Ema at events and co-marketing efforts.

Qualifications

  • 5+ years of experience in solution architecture, partner engineering, or pre-sales in enterprise software or SaaS.
  • Demonstrated expertise in designing or implementing complex technical solutions in a B2B environment, preferably in AI, ML, automation, or cloud platforms.
  • Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences.

Preferred Qualifications

  • Experience with Generative AI, LLMs, or agentic platforms in production settings.
  • Familiarity with enterprise systems like Salesforce, ServiceNow, Workday, or similar.
  • Prior experience in a startup or high-growth SaaS environment is preferable.
  • Comfort working in fast-paced, ambiguous environments and scaling new programs from 0 to 1.

Company Information

Ema is building the world’s largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We’ve raised over $60M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India.

Equal Opportunity Employer

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Skills

Technical co-creation
Solution templates
Demo creation
Reference architectures
Partner enablement
Technical onboarding
Troubleshooting
Cross-functional collaboration
AI workflows
Customer success

Ema

Develops enterprise AI solutions for workforce efficiency

About Ema

Ema develops and implements AI solutions specifically designed for businesses. Their main product is AI employees that can be customized through conversation to learn and perform tasks that exceed human capabilities, allowing companies to quickly expand their workforce. Ema's AI solutions focus on replacing traditional co-pilots with secure and compliant AI employees, meeting strict standards like SOC2, ISO27001, GDPR, HIPAA, and NIST. The EmaFusionTM model combines the strengths of over 100 large language models to deliver high accuracy at a low cost for various enterprise applications. Ema distinguishes itself from competitors by providing tailored solutions that empower businesses to enhance their operational efficiency. The company's goal is to help enterprises take control of their operations and achieve significant improvements in productivity through advanced AI technology.

Mountain View, CaliforniaHeadquarters
2023Year Founded
$59.3MTotal Funding
SERIES_ACompany Stage
Cybersecurity, AI & Machine LearningIndustries
51-200Employees

Benefits

Hybrid Work Options

Risks

Emerging competition from startups like SilkFlo and Kognitos threatens Ema's market share.
Rapid customer base expansion may strain Ema's operational capabilities and service quality.
Reliance on multiple investors may lead to conflicting interests and strategic directions.

Differentiation

EmaFusionTM integrates over 100 LLMs for high accuracy and cost-effectiveness.
Ema offers secure AI employees adhering to SOC2, ISO27001, GDPR, HIPAA, and NIST standards.
Ema's no-code AI agents enable enterprises to deploy AI without extensive technical expertise.

Upsides

Ema's customer base has more than doubled since its launch in March 2024.
Ema secured $50M in Series A funding, enhancing its market position and capabilities.
Growing demand for AI-driven automation aligns with Ema's focus on AI employees.

Land your dream remote job 3x faster with AI