Partner Success Architect at Ema

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Technology, Enterprise SoftwareIndustries

Requirements

5+ years of experience in solution architecture, partner engineering, or pre-sales in enterprise software or SaaS
Demonstrated expertise in designing or implementing complex technical solutions in a B2B environment, preferably in AI, ML, automation, or cloud platforms
Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences
Preferred Qualifications
Experience with Generative AI, LLMs, or agentic platforms in production settings
Familiarity with enterprise systems like Salesforce, ServiceNow, Workday, or similar
Prior experience in a startup or high-growth SaaS environment is preferable
Comfort working in fast-paced, ambiguous environments and scaling new programs from 0 to 1

Responsibilities

Lead technical co-creation by running discovery sessions and prototype AI employee workflows with partners using Ema’s GWE
Build pre-sales assets by creating solution templates, demos, and reference architectures to support sales and showcase capabilities
Drive Partner Enablement to own technical onboarding, design enablement materials, and support partners in scaling their solutions
Act as Trusted Advisor by providing ongoing technical guidance, troubleshooting, and feedback loops between partners and internal teams
Support GTM and Field Sales by delivering demos, proofs-of-value, and contribute to GTM assets and playbooks with field and partner teams
Track and Optimize Impact by measuring partner success with KPIs, gather market feedback, and represent Ema at events and co-marketing efforts

Skills

Key technologies and capabilities for this role

AI PlatformsPrototypingWorkflow DesignReference ArchitecturesPartner EnablementTechnical OnboardingTroubleshootingPre-sales DemosSolution TemplatesDiscovery Sessions

Questions & Answers

Common questions about this position

What is the salary for the Partner Success Architect role?

This information is not specified in the job description.

Is this a remote or hybrid role, and what are the office requirements?

This is a hybrid role requiring in-office work three days per week. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India.

What skills and experience are required for this position?

Candidates need 5+ years of experience in solution architecture, partner engineering, or pre-sales in enterprise software or SaaS, expertise in designing complex technical solutions in B2B environments (preferably AI, ML, automation, or cloud), and excellent communication and presentation skills.

What is the company culture like at Ema?

Ema features a fast-paced, ambiguous environment typical of a high-growth startup, with a team of top engineers from leading tech companies and elite universities, founded by executives from Google, Coinbase, and others.

What makes a strong candidate for the Partner Success Architect role?

Strong candidates have 5+ years in solution architecture or pre-sales, expertise in B2B technical solutions especially AI/ML, excellent communication skills, and preferably experience with Generative AI, enterprise systems like Salesforce, and high-growth startups.

Ema

Develops enterprise AI solutions for workforce efficiency

About Ema

Ema develops and implements AI solutions specifically designed for businesses. Their main product is AI employees that can be customized through conversation to learn and perform tasks that exceed human capabilities, allowing companies to quickly expand their workforce. Ema's AI solutions focus on replacing traditional co-pilots with secure and compliant AI employees, meeting strict standards like SOC2, ISO27001, GDPR, HIPAA, and NIST. The EmaFusionTM model combines the strengths of over 100 large language models to deliver high accuracy at a low cost for various enterprise applications. Ema distinguishes itself from competitors by providing tailored solutions that empower businesses to enhance their operational efficiency. The company's goal is to help enterprises take control of their operations and achieve significant improvements in productivity through advanced AI technology.

Mountain View, CaliforniaHeadquarters

2023Year Founded

$59.3MTotal Funding

SERIES_ACompany Stage

Cybersecurity, AI & Machine LearningIndustries

51-200Employees

Benefits

Hybrid Work Options

Risks

Emerging competition from startups like SilkFlo and Kognitos threatens Ema's market share.

Rapid customer base expansion may strain Ema's operational capabilities and service quality.

Reliance on multiple investors may lead to conflicting interests and strategic directions.

Differentiation

EmaFusionTM integrates over 100 LLMs for high accuracy and cost-effectiveness.

Ema offers secure AI employees adhering to SOC2, ISO27001, GDPR, HIPAA, and NIST standards.

Ema's no-code AI agents enable enterprises to deploy AI without extensive technical expertise.

Upsides

Ema's customer base has more than doubled since its launch in March 2024.

Ema secured $50M in Series A funding, enhancing its market position and capabilities.

Growing demand for AI-driven automation aligns with Ema's focus on AI employees.

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